Perform installation, on-demand/scheduled service, and training for general-purpose industrial packaging equipment.
Diagnose and troubleshoot mechanical, hydraulic, pneumatic, electrical, and electronic systems, including PLCs.
Maintain effective customer relationships and document service activities in accordance with safety regulations.
Signode is a leading manufacturer of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations. With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, the company is the Transit Packaging Division of Crown Holdings, Inc. and is headquartered in Tampa, Florida.
Promptly respond to customer and vendor inquiries and provide remote and onsite technical support.
Inspect and test machinery to ensure correct operations and accordance with all safety regulations and policies.
Investigate customer complaints to determine if a warranty claim should be approved.
Pyrotek is a global leader in high temperature materials, creating technologies, advanced engineered systems and innovative materials. Their global team has worked for decades to deliver solutions to customers in industries all over the world.
Perform installations and start‑ups of SCM machinery at customer and dealer sites.
Execute preventive maintenance, repairs, and both warranty and billable service interventions.
Provide operational training to machine end users.
SCM Group, Inc. is a renowned leader in the manufacturing of advanced industrial woodworking machinery, with a rich history dating back to 1952. The company supports a global network of subsidiaries and distribution channels, providing innovative solutions and exceptional technical support to woodworking professionals worldwide.