Promptly respond to customer and vendor inquiries and provide remote and onsite technical support.
Inspect and test machinery to ensure correct operations and accordance with all safety regulations and policies.
Investigate customer complaints to determine if a warranty claim should be approved.
Pyrotek is a global leader in high temperature materials, creating technologies, advanced engineered systems and innovative materials. Their global team has worked for decades to deliver solutions to customers in industries all over the world.
Travel to customer sites throughout the United States, Canada and Mexico to install, service, troubleshoot and repair TRUMPF CNC fabricating machine tools.
Provide high-quality technical service to customers to ensure optimal sheet metal machine performance, documenting information and suggesting improvements.
Train customers to operate and/or service machines to ensure maximum productivity, acting as a TRUMPF Service ambassador to enable their business success.
TRUMPF is a family-owned, high-tech company with approximately 19,000 employees at 71 locations worldwide. They foster a culture of team spirit and mutual trust, encouraging employees to be forward-thinkers with unconventional ideas.
Perform equipment startup, commissioning, and site acceptance testing at customer locations.
Assist with troubleshooting electrical and control system failures in the field.
Conduct preventive maintenance inspections and complete required service reports accurately and timely.
Mission Critical Group (MCG) offers power solutions and services, accelerating time-to-power and delivering scalable, resilient infrastructure for mission critical environments. They integrate engineering, manufacturing, modular deployment, and lifecycle services.
Sell products and services to the existing customer base to improve safety and productivity.
Meet assigned sales targets for all lifting equipment repairs, retrofits, hoists, spare parts, general overhauls and consultation services.
Monitor workload of service department and ensure that all open time slots are filled with sold work.
Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. With 16,000+ professionals in over 50 countries, they are trusted every day to lift, handle and move what the world needs.
Install Tenna product trackers on mid-sized vehicles and heavy equipment.
Test trackers and equipment after installations to ensure performance and compliance with specifications.
Train Tenna customers on best practices for hardware installation and proper use of Tenna products.
Tenna provides innovative solutions to customers looking for competitive ways to better manage and track their assets, such as heavy and light equipment, large fleets, tools, and materials. The Tenna Team is quality-obsessed, gritty, continuous learners, collaborative problem solvers, and just plain awesome.