Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. With 16,000+ professionals in over 50 countries, we promote diversity and a culture where everyone can be themselves.
Provide direct technical support to customers and field personnel, troubleshooting mechanical, electrical, and hydraulic issues via phone and email.
Log and track service requests, analyze call trends, and recommend corrective actions to ensure high customer satisfaction.
Collaborate with internal departments to support parts replacement, safety upgrades, and modernization opportunities, while developing training programs for field staff.