Tenna provides a comprehensive platform that empowers customers to control their mixed assets anytime, anywhere. The company is a remote-first team of quality-obsessed, gritty, continuous learners who value collaboration and authentic innovation.
Benefits Overview
6 of 6 jobs
Dependent Care
(6)
401(k) Match
(3)
401(k)
(2)
Employee Referral Bonuses
(2)
PTO
(2)
Referral Bonuses
(2)
401(k) match
(1)
Employee Referral Bonus
(1)
VTO
(1)
Volunteer Time Off
(1)
Provide exceptional day-to-day customer support via phone, email, chat, and hotline, serving as the main point of contact.
Troubleshoot and resolve customer issues using diagnostic tools, while submitting tickets and escalating to Engineering, Hardware, Product, and QA as needed.
Onboard new customers, ensure proper provisioning, and engage existing customers to retain and renew memberships.