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US

  • Provide exceptional day-to-day customer support via phone, email, chat, and hotline, serving as the main point of contact.
  • Troubleshoot and resolve customer issues using diagnostic tools, while submitting tickets and escalating to Engineering, Hardware, Product, and QA as needed.
  • Onboard new customers, ensure proper provisioning, and engage existing customers to retain and renew memberships.

Customer Support Spanish Salesforce Technical Support

20 jobs similar to Customer Success Representative (East Coast)

Jobs ranked by similarity.

  • Own AI agents and autonomous workflows powered by LLMs from problem framing through production.
  • Build RAG pipelines, set evaluation and guardrail standards, and optimize for cost and scalability.
  • Work directly with client teams to scope problems and deploy AI systems in their environments.

Acceler is a Forward-Deployed Engineer company that takes AI from pilot to production inside client systems. With a practitioner network of nearly 1,000 engineers across the US and India, it's a high-caliber team built on ownership, trust, and rapid learning.

Global

  • License existing 3D assets and scenes from your personal or studio archives for a flat fee.
  • Perform technical processing including rendering, layering, and preparing files to data specifications.
  • Occasionally create variations of scenes and re-render them for AI training data.

Prolific is building the largest pool of quality human data in the world, connecting researchers with over 35,000 AI developers and organizations to gather diverse human insights. They focus on ethically sourced data to improve AI systems, and offer a flexible, remote platform with competitive pay for participants.

US

  • Manage marketing operations and workflow support, including asset updates, compliance documentation, and platform activities.
  • Coordinate project timelines, deliverables, and stakeholder communication across concurrent initiatives.
  • Independently lead smaller tactical marketing projects, applying disclosures and implementing approved changes.

Blend is a premier AI services provider committed to co-creating meaningful impact through data science, AI, technology, and people. We believe the power of people and AI creates more fulfilling work, and offer a supportive team and benefits to our consultants.

$330,000–$500,000/yr
US

  • Define technical vision and architecture for autonomy capabilities combining RF sensing, perception, and control.
  • Lead development of radar and RF signal processing algorithms, simulation, and verification.
  • Guide cross-functional integration and mentor engineering teams for fielded autonomous systems.

Shield AI is a venture-backed defense-tech company building intelligent systems such as Hivemind autonomy software and V-BAT aircraft to protect service members and civilians. With offices across the U.S., Europe, the Middle East, and Asia-Pacific, it fosters an equal opportunity culture and supports operations worldwide.

US Unlimited PTO

  • Lead Bidgely's global consulting organization of 40+ professionals delivering the UtilityAI™ Platform to utilities worldwide.
  • Own the full services lifecycle, including contracting, implementation, launch, and ongoing professional services.
  • Scale and productize delivery through repeatable offerings, AI-enabled tooling, and a clear multi-year strategy.

Bidgely is a Vertical AI company built for the utility industry, delivering appliance-level intelligence through its UtilityAI™ Platform. The company serves 50M+ meters globally, has 20+ patents, and ranks among Fast Company's Most Innovative Companies.

$175,000–$185,000/yr
US

  • Consolidate Terraform and establish conventions for state management, modules, and CI checks.
  • Improve monitoring, observability, and automation in Datadog and Cloud Monitoring.
  • Right-size workloads, evaluate Kubernetes architecture, and retire legacy tooling.

Vida is a virtual, personalized obesity care provider that combines evidence-based treatment with advanced technology to help patients improve their health. Trusted by Fortune 100 companies and growing for years, Vida takes a whole-person approach to care and celebrates diversity across its team.

$45,000–$70,000/yr
US

  • Provide support to clients with travel arrangements including flights, hotels, cruises, transportation, and vacation packages.
  • Assist with questions related to itineraries, reservations, and travel details, and communicate with suppliers to resolve issues.
  • Maintain accurate records, assist with itinerary changes, and deliver professional customer service throughout the travel experience.

Destination Careers connects remote professionals with travel industry opportunities. They foster a supportive team environment focused on professional growth and flexibility.

Americas

  • Drive sales of Value Realization Services (VRS) portfolio, including Consulting, Managed, and Advanced Services, to new and existing customers across the Americas.
  • Become a subject matter expert and 'go-to' person for the Americas sales team on VRS selling, developing and maintaining a continuous pipeline.
  • Own the entire sales process from first contact through expansion and renewal, focusing on services-only sales that drive customer value and success.

NICE Ltd. provides software products used by over 25,000 global businesses, including 85 of the Fortune 100, to deliver customer experiences, fight financial crime, and ensure public safety. With over 8,500 employees across 30+ countries, NICE is an innovation powerhouse in AI, cloud, and digital, recognized as a market leader in its domains.

$73,000–$73,000/yr
US Unlimited PTO

  • Manage a portfolio of largest accounts, establishing strong relationships and hitting retention goals.
  • Drive a value-based sales process through deep discovery and customized demonstrations of the TeamSnap platform.
  • Serve as the Voice of the Customer internally, escalating product feedback for proper prioritization.

TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. They are a fully remote company with a culture of trust, accountability, and inclusivity, recognized as a best place to work.

Canada

  • Develop and maintain complex full-stack applications using Angular/TypeScript and AWS services.
  • Collaborate cross-functionally to deliver robust software solutions, including code reviews and mentoring junior developers.
  • Contribute to the full software development lifecycle, from design to documentation and support.

Alimentiv is a global contract research organization (CRO) focused on advancing therapies for gastrointestinal diseases. With approximately 700 employees across multiple countries, the company operates as a private, profit-with-purpose organization, investing in research and technology.

US

  • Lead sales strategy and execution for Siete at Target across all categories.
  • Drive distribution, promotion, and display plans to meet net revenue goals.
  • Partner with cross-functional teams to optimize forecasts, trade, and broker performance.

Siete Foods is a Mexican-American food company known for its grain-free tortillas, chips, and pantry staples. It is a fast-growing, family-founded brand with a collaborative culture rooted in 'Juntos es Mejor' (Together is Better).

$27,500–$31,250/yr
Poland

  • Resolve client issues through email, live chat, and scheduled video sessions while providing technical troubleshooting.
  • Become a product expert and guide clients on platform features and functionality.
  • Collaborate with engineering and product teams to escalate issues and improve the product.

Optro provides an AI-powered GRC Intelligence Platform that helps enterprises transform risk into opportunity. With over $300M ARR and more than 50% of the Fortune 500 as customers, it is one of the fastest-growing tech companies in North America, fostering a collaborative and innovative culture.

  • Work in a cross-functional team to deliver product features by identifying and assessing potential solutions.
  • Analyze requirements, define use cases and functional specifications, and manage the backlog.
  • Oversee test implementation, gather user feedback, and propose functional improvements.

Kyivstar.Tech is a Ukrainian hybrid IT company and a subsidiary of Kyivstar, one of Ukraine's largest telecom operators. Over 700+ specialists work daily in various areas, and the company fosters an entrepreneurial culture that encourages innovation and constant evolution.

Global

  • Assist with planning and organizing customized itineraries based on client preferences.
  • Support the coordination of reservations, schedules, and travel-related details.
  • Communicate with clients to gather information and provide timely updates, ensuring a seamless experience.

Destination Careers is a travel and tourism company specializing in remote itinerary planning services. They are a small, collaborative team that values professional development and a supportive remote work environment.

US

  • Build relationships with warm leads who have already expressed interest in financial protection.
  • Participate in structured training and coaching to develop your skills before handling client conversations.
  • Work remotely with a focus on punctual follow-up, professional video presence, and respect for clients.

Global Elite Empire Consultants is a remote financial-services company specializing in insurance and income protection for families. The company focuses on structured training, warm leads, and offers a leadership track for high performers, fostering a supportive culture.

US Unlimited PTO

  • Lead Covera Health's Engineering and Platform/IT organizations, owning technology architecture, standards, and execution.
  • Partner with the CPTO to turn product and company strategy into technical execution.
  • Build and scale a technology organization of ~30, staying closely involved in design reviews and complex technical decisions.

Covera Health combines clinical expertise, advanced AI, and one of the industry's largest radiology quality datasets to improve diagnostic accuracy. Backed by Insight Partners, the platform supports nearly 6 million people and fosters a culture of meaningful work and ambitious teammates.

US Unlimited PTO

  • Provide empathetic, high-touch support to patients, answering non-clinical questions and navigating their care.
  • Support providers with administrative tasks in the EMR, triaging messages and resolving issues.
  • Coordinate with clinical, pharmacy, and insurance teams to resolve complex patient needs.

Ro is a direct-to-patient healthcare company offering telehealth, labs, and pharmacy services nationwide. With over 1,200 employees, Ro is recognized as a top workplace, fostering a culture of innovation and diversity.

Asia

  • Own the weekly billing cycle for Chinese customer brands, pulling data from multiple systems and building accurate spreadsheets.
  • Check every invoice for formula accuracy, internal consistency, and contract alignment before issuing to customers.
  • Communicate directly with Mandarin-speaking customers and internal stakeholders to resolve billing queries.

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. The company is building one of the fastest-growing ecommerce companies in history.

US

  • Coordinate tissue donation cases from referral to recovery, ensuring no opportunity is missed.
  • Conduct compassionate donation discussions with grieving families to obtain authorization.
  • Train and mentor Donation Coordinators, serving as a subject matter expert in donation best practices.

Donor Network West is dedicated to saving and healing lives through organ and tissue donation for transplantation and research. The organization fosters a collaborative environment with values of passion, excellence, equity, and inclusion, and employs a team committed to service.

Brazil

  • Lead and develop professionals across Project Management, Agile, and Governance disciplines.
  • Structure and evolve PMO and Agile standards, methodologies, and best practices.
  • Engage with executives and customers in multinational environments while driving AI-enabled workflow optimization.

This company provides project management, agile, and governance solutions across complex multinational environments. It focuses on people development, AI-enabled practices, and delivery excellence at scale.