Manage a high-volume book of business, overseeing the full client lifecycle from contract signature to final resolution.
Act as the dedicated point of contact, handling continuous inbound and outbound communications with empathy and professionalism.
Own key case milestones including transportation, documentation, cremation scheduling, and ashes return, coordinating with internal teams.
Meadow is reimagining end-of-life care by combining modern software with compassionate service. The company has grown to become the largest cremation provider in Los Angeles, serving hundreds of families monthly, with a distributed global team that values high standards, empathy, and meaningful work.
Lead egg donor (Split member) calls and conduct informed consent video calls.
Support member onboarding and donor profile creation.
Provide real-time support via email and phone, answering questions and scheduling.
Cofertility is a Series A company focused on the fast-growing field of fertility and family planning, rewriting the egg freezing and egg donation experience. The company is a small, fully remote team spread across the US, valuing autonomy and output.
Engage with families on access, affordability, and reimbursement for skeletal dysplasia treatments.
Collaborate with cross-functional teams to execute launch activities and ensure positive patient journeys.
Provide personalized issue resolution and manage family support programs, including onboarding and status changes.
BridgeBio is a biopharmaceutical company pioneering a 'moneyball for biotech' model to accelerate rare disease drug development. We are a global team of experts focused on reengineering the future of biopharma, with a culture of curiosity, collaboration, and high expectations.
Lead a team of Family Support Educators to provide disease state and product education to Rett syndrome families.
Serve as primary escalation point and collaborate with cross-functional teams including sales, medical, and advocacy.
Drive strategic initiatives and ensure compliance with company policies and patient privacy regulations.
Acadia Pharmaceuticals is a global biopharmaceutical company focused on developing and commercializing innovative therapies for central nervous system disorders, including Rett syndrome. The company is committed to patient support and employee well-being, fostering an inclusive and diverse culture.
Coordinates all patient scheduling activities including appointments, procedures, and exams for multiple hospital, physician practice, and outpatient departments.
Collects clinical information, verifies insurance, and educates patients regarding protocols and procedures to ensure appropriate scheduling.
Serves as a resource for staff and referring offices, utilizing scheduling software to facilitate patient access and reduce errors.
Lehigh Valley Health Network is a nationally recognized health network providing advanced, compassionate healthcare to the community. With nearly 20,000 professionals, it is the region's largest employer and has been repeatedly recognized for excellence in patient safety and outcomes.
Conduct a high volume of outbound calls, including cold calls, to medical offices and healthcare facilities.
Research medical facilities and use creative problem-solving to identify additional sources when information is hard to find.
Accurately document outreach, findings, and case-related information in internal systems and prepare professional email communications.
Magna Legal Services is a trusted nationwide partner to law firms, corporations, insurance carriers, and government agencies, delivering comprehensive legal support at every stage of a case. The company fosters a culture where talented people can do meaningful work and grow their careers.
Process approved physician orders and manage referrals with attention to detail.
Track documentation requiring physician signatures and escalate as needed.
Ensure timely billing and complete EMR files for discharged patients.
CommonSpirit Health at Home is a full-service health care organization that provides home health and hospice services. As a faith-based organization, it is committed to improving patient health and community well-being through compassionate care.
Assess member needs across physical health, mental health, SUD, oral health, and social supports.
Develop and oversee client care plans, set SMART goals, and evaluate progress.
Coordinate with healthcare providers, connect clients to community services, and advocate on their behalf.
Vynca is a healthcare company dedicated to transforming care for individuals with complex needs, focusing on providing comprehensive care for more quality days at home. They are a close-knit community committed to core values of Excellence, Compassion, Curiosity, and Integrity, fostering an inclusive workplace.
Lead enterprise-wide revenue growth strategies and implement best practices for a portfolio of chapters.
Drive revenue through donor engagement, solicitation preparation, and moves management sessions.
Collaborate with national departments to support training, database management, and fundraising KPIs.
Make-A-Wish is the world's largest wish-granting organization, uniting communities to grant life-changing wishes for eligible children. They strive to create a sense of community and warmly embrace wish families, volunteers, and colleagues.
Respond to donor inquiries across phone, email, live chat, and text, ensuring a high-quality donor experience.
Conduct scripted fundraising and welcome calls, process donations securely, and maintain accurate records.
Collaborate with internal teams while consistently meeting service, fundraising, and performance KPIs.
The organization focuses on fundraising and donor engagement to support vulnerable communities. It maintains a collaborative, mission-driven culture with a focus on professional development and high-quality donor service.
Independently manages significant aspects of clinical trials and research projects.
Trains and provides guidance to less experienced staff, and oversees data management.
Ensures compliance with regulations, monitors IRB submissions, and interfaces with study sponsors.
Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate and prepare leaders for the future. The university is committed to diversity and inclusion, providing a supportive environment for staff and faculty.
Coordinate patient onboarding, device setup, and education on remote monitoring technology.
Monitor patient data, analyze trends, and escalate health changes to providers.
Collaborate with healthcare professionals to optimize care and ensure documentation accuracy.
Optima Medical is an Arizona-based medical group providing personalized healthcare with a focus on preventing leading causes of death. With 30 locations and over 130 providers serving 200,000 patients, they offer a supportive and positive work environment.
Serve as the first point of contact for patients, scheduling appointments and coordinating referrals.
Verify insurance and demographic information, ensuring accuracy and compliance.
Document interactions in electronic medical records and escalate complex issues appropriately.
This role is posted on behalf of a partner company, and managed through Jobgether's AI-powered matching process. The company is a healthcare support provider that values compassion and efficiency in patient access services.
Lead and supervise a team of nurses, medical assistants, and community health workers in a remote care coordination setting.
Coordinate clinical appointments, medication authorizations, and patient education for children with chronic conditions.
Ensure compliance with healthcare regulations and participate in quality improvement initiatives to optimize care delivery.
Clarity Pediatrics is a startup reimagining pediatric chronic care, starting with ADHD and expanding to obesity management. The leadership team has deep healthcare expertise, and the company fosters a remote, tech-enabled culture focused on clinical excellence.
Lead day-to-day intake and case initiation operations, including work assignments, queue monitoring, and quality assurance.
Supervise, coach, and develop a team of Intake and Case Initiation Coordinators, providing clear expectations and feedback.
Collaborate with legal service providers, data teams, and project leadership to ensure efficient case movement from referral through handoff.
This organization is a federally funded legal services network that supports vulnerable populations through case management and legal services. It emphasizes collaboration, accountability, and continuous improvement in a fully remote, mission-driven environment.
Lead and mentor a team of Instructional Delivery Schedulers to ensure efficient training logistics and compliance.
Oversee scheduling, learner enrollment, instructor assignment, and training records for virtual instructor-led sessions.
Collaborate with cross-functional teams to align faculty availability, manage content readiness, and drive continuous improvement.
CGS empowers global enterprises with innovative business applications, enterprise learning, and outsourcing solutions. With over 40 years of experience and a focus on immersive training, they foster a collaborative and inclusive work environment.
Coordinate and oversee collaborative patient care under physician direction, guiding patients through intake, diagnosis, treatment, and discharge.
Communicate with patients, physicians, and agencies to manage referrals, treatment plans, and pre-authorizations for desired clinical and financial outcomes.
Perform patient intake and discharge activities, including vital signs, room turnover, and documentation in accordance with hospital policy.
Virginia Mason Franciscan Health provides exceptional healthcare services, building on a legacy of compassionate care and innovation dating back to 1891. The organization employs a dedicated team across 10 hospitals and nearly 300 care sites, committed to healing the whole person and fostering a collaborative purpose.
Drafting, negotiating, and executing clinical site and ancillary agreements in compliance with country regulations and project timelines.
Tracking site contracting progress, providing clear rationales for delays, and escalating issues with contingency plans.
Acting as a country-level subject matter expert on site contracts for internal and sponsor stakeholders.
Ergomed is a specialist clinical research organization focused on rare disease and oncology trials. They have built a collaborative international team across North America, South America, Europe, Asia, and Australia, valuing teamwork, flexibility, and work-life balance.