Answer inbound patient calls and support patients through phone, email, and text communication.
Schedule and reschedule appointments, verify insurance, and manage no-show or cancellation workflows.
Collaborate with internal teams to ensure a seamless patient experience while meeting quality metrics.
Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments, with over 70 clinics across 8 states. They proudly maintain a Net Promoter Score of 93, the highest patient satisfaction in the industry, and are committed to building a patient-first environment with a team united by purpose.
Oversee specialized teams supporting revenue integrity ROI activities, ensuring compliance with policies and timely completion.
Act as liaison between MRO and client audit and PFS leaders, managing workflow and client relationships.
Manage labor and expenditures to budget, and conduct performance reviews for direct reports and area managers.
MRO is the industry leader in Release of Information (ROI) and Health Information Management (HIM) services, partnering with hospitals and health systems nationwide. The company emphasizes compliance, operational excellence, and client-focused service.
Serve as a vital link between patients and healthcare services, coordinating care across primary, specialty, and behavioral health divisions.
Conduct patient assessments and community outreach to engage underserved populations in the Bronx, addressing barriers to care.
Utilize remote patient monitoring tools and electronic health records to track patient progress and adjust care plans.
Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to underserved residents. Founded in 1999, the company has grown to 50+ locations with 500+ providers, focusing on a population health model and a supportive team environment.
Manage clinical operations including study management, biospecimen acquisition, and regulatory compliance.
Lead and mentor a team of CRAs and clinical trial logistics personnel.
Develop and implement processes and tools for high-quality trial management.
Meridian Bioscience is a fully integrated life science company that develops, manufactures, markets and distributes a broad range of innovative diagnostic products. They are dedicated to delivering better solutions and have an innovative culture focused on collaboration and cutting edge solutions.
Develop and execute a territory engagement plan for KOLs and HCPs in Duchenne muscular dystrophy and cardiomyopathy.
Deliver scientific presentations and support advisory boards, symposia, and investigator-initiated studies.
Collect field insights and provide scientific training to internal stakeholders while ensuring compliance with regulatory standards.
Capricor Therapeutics is a biotechnology company advancing cell and exosome-based therapies for rare diseases. They are a pre-commercial, rapidly scaling company with a mission-driven culture focused on scientific rigor and collaboration.
Manage the identification, outreach, and onboarding of high-performing clinical sites into the North America ASN.
Develop strong relationships with high-priority sites and partners to expand the site network.
Build innovative solutions to grow a pipeline of high-potential sites and enhance clinical trial delivery.
Alimentiv is a clinical research organization that drives clinical trial delivery through site network management. They are a global company with a focus on operational excellence and innovation.
Serve as the primary operational subject matter expert for payment integrity methodologies, audit programs, and product requirements.
Translate payer pain points, contract language, and audit policy into product capabilities and scalable AI solutions.
Partner with engineering, product, clinical, and customer success teams to define audit logic and improve product accuracy.
Abacus Insights transforms healthcare data for health plans, breaking down silos to create trusted data foundations that improve outcomes and reduce waste. Backed by $100M from top investors, the company has a bold, collaborative culture focused on innovation and using AI to drive efficiency.
Support Veterans by answering pharmacy-related telephone inquiries, processing prescription requests, and delivering professional customer service.
Document patient interactions in CPRS, review prescription profiles, and refer clinical questions to pharmacists while maintaining HIPAA compliance.
Collaborate with healthcare teams to resolve medication-related issues and follow established pharmacy support workflows for first-contact resolution.
International SOS Government Medical Services provides healthcare, medical assistance, emergency response, and workforce support to improve patient care and operational readiness worldwide. Founded in 1984, the company operates in over 90 countries and supports government healthcare programs with a focus on veteran services.
Review emergency department medical records to assign accurate ICD-10-CM, CPT, and HCPCS codes.
Ensure compliance with coding guidelines, CMS regulations, and payer-specific requirements.
Collaborate with coding leadership and participate in quality reviews and audits.
Sutherland works with iconic brands worldwide, providing market-leading technology and business process excellence. The company has created over 200 unique inventions and focuses on AI, automation, and cloud engineering.
Creates and maintains project timelines in MS Project or similar systems, ensuring accurate updates and distribution to team members.
Coordinates internal and external meetings, prepares agendas, takes minutes, and files documentation in the Trial Master File.
Manages study-specific training, system access, and supplies, while supporting team communications and vendor coordination.
Precision for Medicine is a Clinical Research Organization specializing in precision medicine, combining novel trial designs, operational expertise, and advanced biomarker analytics to advance oncology and rare disease treatments. The company fosters a collaborative, detail-oriented culture with a focus on professional growth and teamwork.