Job Description
Nunaβs Customer Success team owns the customer journey post-sale β leading implementation, account management, support, retention, renewal, and expansion. Weβre healthcare experts who configure and optimize Nunaβs patient engagement solutions to drive adoption, measurable outcomes, and lasting value. By building trusted partnerships and delivering exceptional service, we help our customers succeed and engage patients at scale.
Your opportunities include developing and leading training programs, overseeing educational content creation, directing training delivery, and evaluating and improving training effectiveness. You will also collaborate with stakeholders to align training initiatives and drive software adoption. The role requires experience implementing SaaS, a healthcare technology background, and expertise in developing educational programs. Outstanding communication and problem-solving skills are essential.
About Nuna
At Nuna, our mission is to make high-quality healthcare affordable for everyone.