Lifeforce is a longevity medicine program that shifts healthcare from sick-care to proactive, personalized health, founded with leaders from Cleveland Clinic and Harvard Medical School. They are a growing franchise network expanding in-person care across the US, with a focus on building clinical teams.
Serve as the primary point of contact for members by handling inbound phone calls and providing timely support via email and SMS.
Deliver a concierge-level experience by answering questions, resolving issues, and guiding members through the Lifeforce journey with empathy.
Navigate multiple systems, document interactions accurately, and collaborate with clinical, diagnostic, and operations teams to ensure seamless member experiences.