TELUS Digital

ServiceNow Business Analyst (Process)

• Translate complex business needs into actionable user stories within ServiceNow.
• Collaborate with solution architects to ensure alignment with business objectives.
• Act as a primary point of contact for business stakeholders.

Program Support Specialist

• Provide participant support, manage program communications and logistics, and moderate virtual training sessions and support groups.
• Handle administrative tasks with precision, maintain accurate records, and follow standard operating procedures (SOPs).
• Assist participants with navigation and troubleshooting in Zoom, the LMS, and other platforms via email and phone.

Data Scientist

Applies statistical rigor and advanced analytical techniques to extract value from our product and business data. Requires a strong understanding of product usage to provide actionable insights that drive business strategy and feature development. Translates complex data into clear business recommendations and works closely with Product Managers, Executive Leaders, and Engineering teams.

Senior Area Manager, Community

Lead and grow community engagement across key East Coast markets, including New York and Boston. Develop and implement strategies that foster authentic connections with local outdoor enthusiasts, athletes, guides, and ambassadors. Oversee programs, events, and activations that strengthen brand presence and drive community growth.