This role supports a high-need Medicaid population through whole-person, relationship-based care as a key part of Pair Teamβs Care Management Program, which delivers coordinated medical, behavioral, and social services to individuals with complex health needs. The CHW will engage members who may be navigating housing instability, chronic health conditions, or behavioral health challengesβhelping them stay connected to care, build trust in the system, and meet their personal health goals.
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USD/year
As a Patient Care Advocate, be an integral part of shaping the patient experience, ensuring patient safety and cultivating a culture of respect and communication. You will be the first line of contact for all incoming patient inquiries--responding to patient questions and providing support, triaging medical questions, identifying issues when they arise, and escalating concerns to the appropriate team member as needed.