Conduct comprehensive member needs assessments and coordinate care plans, referrals, and follow-up activities with payer care management teams.
Build trusted relationships with members through compassionate, culturally responsive communication and motivational techniques.
Perform outreach by phone, text, and email while maintaining accurate documentation and escalating high-risk concerns when needed.
Mae Health improves maternal health outcomes by helping mothers, babies, and families access compassionate, culturally responsive healthcare and community-based support. The company builds a talent pool of qualified Care Coordinators to support members across Medicaid health plan partnerships, with a culture rooted in solution-oriented, curious, mission-connected, and data-driven values.
Conduct high-volume outbound telephonic outreach to members post-discharge and coordinate follow-up care.
Complete timely documentation and scheduling across required systems while supporting referrals and authorizations.
Partner with clinical staff to manage member alerts and escalate changes in condition as needed.
Alignment Health is an innovative healthcare company focused on serving seniors and the chronically ill. They are a fast-growing, mission-driven team of passionate and caring people united to transform the lives of seniors.
Conduct patient outreach and engagement via text and phone for chronic care management patients.
Document patient interactions and ensure compliance with Medicare CCM billing requirements.
Coordinate care between patients, providers, and healthcare partners, supporting care transitions and referrals.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic approach. They are committed to improving outcomes and quality of life for patients with kidney disease while fostering an innovative, evolving environment for employees.
Build trusting relationships with Medicare patients and guide them through their care journey remotely.
Develop comprehensive patient care plans that address social determinants of health like food, transportation, and home support.
Coordinate with providers, conduct weekly follow-ups, and connect patients to community resources.
Aviator Health is on a mission to transform how families navigate the healthcare system by providing every senior citizen with a personal healthcare assistant. The company connects patients with dedicated advocates to coordinate care and reduce the complexity of managing chronic illness.
Act as the first point of contact for inbound calls, meeting service level targets and escalating clinical red flags per protocol.
Own direct referrals end to end, completing intake and documentation before handing off to the outreach team.
Work Monday-Friday 8:30-5pm EST with occasional evenings/weekends; bilingual English/Spanish required.
Vynca provides comprehensive care for individuals with complex needs, with a mission to deliver more quality days at home. It is a close-knit, mission-driven team guided by values of Excellence, Compassion, Curiosity, and Integrity.
Provide patient-centered care navigation and telephonic clinical outreach to patients with chronic conditions.
Collaborate with PCPs, NPs, and care teams to coordinate treatment and support safe transitions home.
Serve as a key resource for patients, caregivers, and community agencies, implementing interventions that improve outcomes.
Vytalize Health is a healthcare company focused on value-based care for patients with chronic or serious conditions. It is a rapidly growing organization with an entrepreneurial, patient-forward culture, and you will play a key role in building a market leader.
Oversee daily CHW team operations and performance, ensuring alignment with NMDOH standards and clinical goals.
Lead, mentor, and support a remote CHW team across New Mexico to drive family engagement and intake conversion.
Act as an escalation point and liaison between CHWs, clinical leadership, and administrative teams.
FronteraCare delivers autism diagnostic and ABA therapy services to children and families across New Mexico and Colorado. The company is mission-driven, family-centered, and focused on compassionate, evidence-based care.
Conduct patient screening calls and serve as the first point of contact for mental health and brain health services.
Coordinate care by scheduling appointments, navigating insurance coverage, and documenting interactions in EHR.
Collaborate with clinicians and care teams to support treatment planning, discharge, and patient follow-up.
Salma Health is transforming mental and neurological brain healthcare into a comprehensive, end-to-end system. We are a dedicated team working in a fast-paced, evolving clinical setting to deliver coordinated, compassionate care.
Administer and interpret multiple assessments and screening tools to identify and prioritize member needs.
Develop individualized care plans and lead care coordination through internal and joint rounds.
Build strong, trusting relationships with members, serving as the quarterback of the multidisciplinary team.
Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. Their interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home.
Conduct monthly clinical check-ins and structured symptom assessments for assigned patient panels.
Collaborate with providers to escalate clinical concerns and reinforce care plans.
Maintain accurate documentation across EHR and CCM platforms while meeting quality metrics.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, and holistic approach. The company thrives on innovation and evolution, with a culture that embraces change and focuses on improving patient outcomes.
Oversee day-to-day ECM program operations, contract goals, regulatory and data requirements.
Supervise Clinical Managers, Lead Care Managers, and support staff while fostering cross-functional collaboration.
Manage program performance, P&L, quality assurance, and develop KPIs aligned with business objectives.
Vynca provides comprehensive care for individuals with complex needs, focusing on more quality days at home. The company is a close-knit community guided by core values of Excellence, Compassion, Curiosity, and Integrity.
Support patients with complex behavioral health needs through enrollment, engagement, and care transitions.
Coordinate with clinicians, insurers, and external partners to remove barriers and close referrals.
Document case management activity in the EHR and escalate changes in risk or acuity promptly.
Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Today it is the largest dedicated psychiatry practice in the U.S., with 750+ psychiatrists, 250+ therapists, and over two million patient visits delivered nationwide.
Serve as the primary point of contact for members and partner care coordinators, guiding them from first call through post-project completion.
Make high-volume outbound calls to schedule occupational therapy evaluations, confirm appointments, and provide timely project updates.
Handle inbound member support, document interactions in CRM, and respond to health plan partners with clear, professional communication.
Jukebox Health partners with health plans to make homes safer for older adults and high-needs populations using technology and clinical networks. It is a fast-growing healthcare services company founded by experienced entrepreneurs and backed by top VCs.
Support scheduling and reminder calls for Complex Care Navigators and collaborate with health plan clinicians.
Ensure proper documentation of patient contacts and assist with non-clinical operational tasks.
Deliver a patient-centered experience by answering patient calls and resolving escalated issues empathetically.
Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. Their interdisciplinary care teams focus on alleviating symptoms and improving quality of life, and they pride themselves on a dynamic, inclusive, and mission-driven culture.
Assess patients' immediate and long-term needs through evaluation of social and medical history.
Develop and continuously evaluate individualized plans of care in collaboration with the interdisciplinary team.
Act as a patient advocate, coordinating resources, ensuring compliance, and negotiating cost-effective quality care.
Independent Health provides innovative health care products and benefits designed to engage consumers in their health and well-being. The company serves nearly 400,000 members and fosters a culture of growth, innovation, and collaboration.
Lead daily care coordination operations, assign workloads, and manage caseloads to ensure timely service delivery.
Coach and develop team members through mentorship, feedback, performance reviews, and training.
Monitor performance metrics, resolve escalated issues, and collaborate with stakeholders to improve access to care.
A healthcare services organization that helps members navigate care, connect with providers, and manage transitions. It fosters a collaborative, accountable, and member-centered culture with a focus on quality and compliance.
Conduct and diagnose intakes, carry a small caseload, and provide clinical backup for acute safety and crisis needs across partner practices.
Supervise and develop a team of BHCMs, review documentation, and track KPIs to drive quality improvement.
Collaborate with Consulting Psychiatrists and interdisciplinary teams to refine workflows and deliver evidence-based, measurement-based care via telehealth.
Cerula Care is the first digital health company focused on providing integrated behavioral health services to people living with cancer. It is a startup built on collaboration, empathy, and transparency, backed by peer-reviewed evidence and dedicated to transforming behavioral health care through the Collaborative Care Model.
Build relationships with patients and caregivers through in-person re-engagement in southern New Jersey.
Support re-enrollment, onboarding, app setup, and telephonic outreach to reconnect families to care.
Partner with interdisciplinary teams and local resources to address barriers to care and social needs.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group reimagining care for children with special health care needs. It provides 24/7 virtual-first and in-home medical, behavioral, and social care, with a culture centered on compassion and creativity.
Serve as a primary point of contact for member inquiries through phone, chat, and other channels, providing compassionate and efficient support.
Coordinate complex scheduling, care workflows, and urgent requests while partnering with clinical providers and operations teams.
Build trust through empathetic communication, accurate documentation, and thoughtful problem solving to ensure a seamless care experience.
Tia is building a new model for women's healthcare that integrates primary care, gynecology, mental health, dermatology, and wellness across in-person and virtual settings. The company is a Series D venture-backed organization trusted by over 120,000 women across four markets, with a culture focused on excellence and continuous improvement.
Conduct telephonic outreach to enroll patients and serve as their primary point of contact.
Coordinate care plans and collaborate with the interdisciplinary team to address patient needs.
Connect patients to community resources addressing social determinants of health.
Evergreen Nephrology partners with nephrologists to transform kidney care through a person-centered, holistic, and comprehensive approach. They are a dedicated interdisciplinary team focused on improving outcomes and quality of life for patients living with kidney disease.