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Tia
Tia
6 open remote positions
Tia is building a new model for women's healthcare that integrates primary care, gynecology, mental health, dermatology, and wellness across in-person and virtual settings. The company is a Series D venture-backed organization trusted by over 120,000 women across four markets, with a culture focused on excellence and continuous improvement.
Salary Distribution
6 of 6 jobs
Benefits Overview
2 of 6 jobs
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Open Positions
Serve as a primary point of contact for member inquiries through phone, chat, and other channels, providing compassionate and efficient support. Coordinate complex scheduling, care workflows, and urgent requests while partnering with clinical providers and operations teams. Build trust through empathetic communication, accurate documentation, and thoughtful problem solving to ensure a seamless care experience.
Patient Support
Care Coordination
Communication
Scheduling
Documentation
Partner with business teams to map workflows and identify automation opportunities. Design and build reliable workflows using n8n, AI tools, Python/JavaScript, and APIs. Own solutions from launch through monitoring, documentation, and team adoption.
N8n
Python
REST APIs
SQL
Provide virtual gynecology and reproductive health care for women via telehealth. Deliver patient-centered, trauma-informed care while collaborating with Tia's multidisciplinary team. Use technology and data to improve clinical decision-making and virtual care pathways.
Gynecology
Telehealth
Women's Health
Patient Care
Care Coordination
Handle inbound billing calls, escalations, and urgent member requests with empathy and accuracy. Research and resolve billing concerns including insurance denials, payment discrepancies, and patient balances. Partner with Revenue Cycle Management SMEs and support teams to document, escalate, and resolve cases.
Revenue Cycle
HIPAA
Customer Service
Communication
QA Braze Canvases and campaigns including audience segments, triggers, branching paths, and personalization. Validate Liquid logic, email HTML rendering, SMS encoding, and tracking across devices. Investigate delivery failures, webhook errors, and data sync discrepancies, and document bugs clearly.
Braze
HTML/CSS
REST APIs
Own and execute the organic social calendar across Instagram, TikTok, and YouTube, coordinating with broader marketing plans. Create and edit short-form video and static content, manage community engagement, and build social reporting to track impact. Use performance data and audience conversations to drive content decisions and improve reach, engagement, and site traffic.
Social Media Management
Content Creation
Video Editing
Sprout Social
Google Analytics