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Why Tia:
- Opportunity to help shape and scale a new model of women’s healthcare.
- Mission-driven environment focused on improving care across life stages.
- Collaborative team committed to patient and provider experience.
What You’ll Do:
- Serve as a primary point of contact for member inquiries through phone and chat.
- Support complex scheduling, urgent requests, and care coordination workflows.
- Partner with clinical providers and operations teams for seamless care delivery.
What You’ll Bring:
- 1+ year of experience in customer service, patient support, or care coordination.
- Strong communication skills and ability to manage multiple tasks.
- Comfort using technology like Google Workspace and scheduling tools.
Compensation & Benefits:
- Hourly pay range of $18–$20 USD.
- Eligible for benefits in accordance with Tia’s plans.
Tia
Tia is building a new model for women's healthcare that integrates primary care, gynecology, mental health, dermatology, and wellness across in-person and virtual settings. The company is a Series D venture-backed organization trusted by over 120,000 women across four markets, with a culture focused on excellence and continuous improvement.