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What you'll do:
- Serve as the primary contact for patients and providers, addressing their questions and needs professionally and empathetically.
- Manage scheduling, maintain accurate records, and resolve issues to ensure smooth care coordination.
- Surface insights from support interactions to improve processes and patient outcomes.
Who you are:
- Experienced in patient support, customer service, or healthcare roles, ideally in a remote environment.
- Highly organized, detail-oriented, and skilled at multitasking in high-volume settings.
- Strong communicator who can handle sensitive information with confidentiality.
Perks and benefits:
- Competitive paid time off and parental leave.
- Medical, dental, and vision insurance plus 401K.
- Stipends for home office, wellness, and professional development, along with virtual team events.
Seven Starling
Seven Starling is a leading virtual provider of women's behavioral health services supporting every stage of motherhood. They partner with OBGYN clinics and health plans across the country, and their culture values compassionate care and operational excellence.