Provide empathetic, high-touch support to patients, answering non-clinical questions and navigating their care.
Support providers with administrative tasks in the EMR, triaging messages and resolving issues.
Coordinate with clinical, pharmacy, and insurance teams to resolve complex patient needs.
Ro is a direct-to-patient healthcare company offering telehealth, labs, and pharmacy services nationwide. With over 1,200 employees, Ro is recognized as a top workplace, fostering a culture of innovation and diversity.
Serve as the first point of contact for patients, scheduling appointments and coordinating referrals.
Verify insurance and demographic information, ensuring accuracy and compliance.
Document interactions in electronic medical records and escalate complex issues appropriately.
This role is posted on behalf of a partner company, and managed through Jobgether's AI-powered matching process. The company is a healthcare support provider that values compassion and efficiency in patient access services.
Coordinate patient care by creating initial treatment schedules and adjusting appointments with creative problem-solving.
Provide prompt, kind, and thorough support to patients and families via calls and emails addressing questions and concerns.
Support the care team by managing administrative tasks like rescheduling, medical record requests, and patient transitions.
InStride Health delivers specialty anxiety and OCD care for children, teens, and young adults by combining research-backed clinical care with innovative technology. The company is a mission-driven, fully virtual team with core values of heart, smart work, humility, and community, dedicated to expanding access to insurance-based care.
Provide empathetic, accurate, and efficient support to patients via email and phone.
Manage high volume of interactions while meeting quality and productivity metrics.
Escalate clinical, operational, or technical issues appropriately and maintain accurate documentation.
Ro is a direct-to-patient healthcare company offering telehealth, labs, and pharmacy services nationwide. Since 2017, it has helped millions of patients and is consistently recognized as a top workplace in healthcare, earning numerous honors from Fortune and Great Place to Work.
Work remotely from home with a set schedule, 8:30am to 5pm Monday through Friday.
Assist older adults with healthcare needs such as insurance questions, ride coordination, and medication refills.
No experience required; just need a computer, reliable internet, and a friendly phone manner.
This company helps older adults navigate healthcare challenges like insurance confusion, transportation, and medication access. They provide an organized workflow where employees assist one person at a time, fostering a low-stress, supportive culture.
Serve as the first point of contact for patients, addressing questions and coordinating appointments.
Accurately document interactions in electronic medical records and process insurance and payment information.
Collaborate with healthcare providers and colleagues to deliver a compassionate, high-quality patient experience.
Provides patient service and healthcare support through remote interactions. The company maintains a supportive environment focused on employee well-being and patient-centered service.
Conduct outbound calls to members to schedule Annual Wellness Visits, preventive screenings, and primary care consultations.
Educate members about available healthcare benefits and the importance of completing recommended visits.
Coordinate with provider offices and internal teams to secure appointment availability and maintain accurate documentation.
This company provides population health and care coordination programs, helping members access preventive and primary care services. The team operates as a remote, performance-driven call-center environment focused on member outreach and appointment scheduling.
Address patient and DPOA inquiries via phone and patient portal, and assist with scheduling follow-up appointments.
Manage electronic health records, maintain patient rosters, and facilitate provider orders and prior authorizations.
Collaborate with the Curana interdisciplinary care team and handle incoming calls professionally.
Curana Health is a national leader in value-based care for senior living, offering on-site primary care and Medicare Advantage plans. Founded in 2021, it has grown to serve 200,000+ seniors in 1,500+ communities, with a team of 1,000+ clinicians and staff, ranking #147 on the Inc. 5000.
Counsel patients on healthcare payment responsibilities, insurance benefits, and financial assistance options.
Contact insurers, resolve registration, billing, authorization, and claims issues to advocate for patients.
Maintain accurate documentation and provide compassionate, clear communication on sensitive financial matters.
A healthcare organization helping patients navigate medical costs, insurance benefits, and financial assistance. It operates as a large, patient-centered environment focused on caregiver well-being and professional development.
Answer inbound patient calls and handle inquiries with warmth and professionalism.
Manage scheduling, calendar coordination, and appointment changes.
Support billing, invoicing, and maintain accurate patient records.
We are a growing healthcare practice dedicated to providing excellent patient care. Our remote team values warm communication, proactive problem-solving, and a supportive culture.
Respond to new patient leads and booked patients quickly across phone, messaging, and internal systems.
Communicate with patients clearly, warmly, and professionally in both spoken and written English.
Support appointment scheduling, rescheduling, intake completion, paperwork follow-up, and onboarding tasks.
Legion Health is a full-stack AI-native psychiatry network delivering mental health care at scale. The company is a startup focused on improving patient experience through technology and human care, powered by both humans and AI.
Assist patients with enrolling in our Prescription Payment Plan and verifying eligibility.
Coordinate with pharmacies to apply benefits and reduce out-of-pocket costs.
Guide patients through renewals and updates to ensure continued access.
We are a team dedicated to improving access to affordable prescription medications for patients. We partner with insurance companies, healthcare providers, and pharmacies to reduce the financial burden of medications, ensuring patients can access treatments without excessive costs.
Educate patients about eligible healthcare services and directly schedule them with the provider team.
Build trust-based relationships with patients, empathetically presenting Strive's care model and addressing inquiries and objections.
Handle high call volumes in a remote contact center, meeting daily performance metrics and quality standards.
Strive Health is on a mission to transform chronic conditions by identifying risk earlier, coordinating thoughtful care, and supporting people through every stage of their health journey. They are a dedicated team of passionate Strivers who care deeply about making an impact, show up for one another as One Team, and find ways to elevate the everyday.
Process approved physician orders and manage referrals with attention to detail.
Track documentation requiring physician signatures and escalate as needed.
Ensure timely billing and complete EMR files for discharged patients.
CommonSpirit Health at Home is a full-service health care organization that provides home health and hospice services. As a faith-based organization, it is committed to improving patient health and community well-being through compassionate care.
Serve as first point of contact for members and providers via phone and email, resolving health insurance inquiries.
Use active listening and empathy to understand issues, explain benefits, claims, and coverage, and document interactions.
Maintain a structured schedule, with availability during peak season, and uphold the Gravie CARE service model and core values.
Gravie creates innovative health benefits for small and midsize businesses, focusing on solutions that genuinely benefit employees. The company is well-funded, non-hierarchical, and merit-driven, with a culture that values authenticity, curiosity, and creativity.
Serve as the initial point of contact for patients, handling scheduling and phone inquiries.
Use EPIC system to schedule, reschedule, and cancel appointments efficiently.
Provide exceptional customer service, resolving patient complaints and ensuring positive experiences.
CommUnityCare Health Centers provides patient-centered care to communities, focusing on coordination and access. They emphasize diversity, collaboration, and a supportive work culture for staff.
Answer inbound calls and chats with empathy, resolving core member issues like benefits coverage, cost-sharing, and provider searches.
Take ownership of issues end-to-end, using established workflows and documenting interactions to ensure continuity of care.
Meet quality and member satisfaction standards while navigating Included Health systems and maintaining member confidentiality.
Included Health is a new kind of healthcare company delivering integrated virtual care and navigation to raise the standard of healthcare for everyone. The company is committed to breaking down barriers and providing high-quality care for every person in every community.
Conduct high-volume inbound and outbound patient outreach to educate, engage, and enroll eligible patients.
Explain the value of care management programs and build rapport to address questions and enrollment objections.
Document patient interactions accurately and collaborate with care teams to ensure continuity of care.
Jaan Health is an AI-based care management company that helps healthcare providers deliver proactive care through its Phamily platform. It is a fast-growing, early-stage company with a smart, humble, and collaborative team focused on improving healthcare.
Provide personalized support by understanding each individual's unique circumstances and going beyond expectations.
Facilitate connections to appropriate services, including processing insurance authorizations and collecting medical records.
Enhance experiences by building strong relationships and improving processes.
Galileo is a team-based medical practice improving the quality and affordability of health care for all. Operating across 50 states, they offer high-touch, data-driven care, and are trusted by health plans and employers. They are a team of innovators from healthcare, technology, and design.
Identify members meeting outreach criteria using internal data and systems.
Conduct telephone and in-person outreach to coordinate appointments and address care barriers.
Connect members with community resources and support Medicaid eligibility and care integration.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They focus on efficient, objective application review and data privacy compliance.