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Role Overview:
- Counsel patients and families on payment responsibilities, insurance benefits, financial assistance, and payment arrangements.
- Advocate for patients by contacting insurers and resolving registration, billing, authorization, claims, and collections issues.
Requirements:
- High school diploma or GED plus 3 years customer-facing experience, or equivalent associate/bachelor combination.
- Strong communication, empathy, problem-solving, and computer navigation skills; independent remote work.
Benefits:
- Fully remote with a daytime schedule and comprehensive healthcare and wellness offerings.
- Professional development opportunities and a supportive, patient-centered environment.
Partner Company
A healthcare organization helping patients navigate medical costs, insurance benefits, and financial assistance. It operates as a large, patient-centered environment focused on caregiver well-being and professional development.