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Responsibilities:
- Conduct outbound calls to members to schedule Annual Wellness Visits, preventive screenings, and primary care consultations.
- Educate members about healthcare benefits, care opportunities, and the importance of completing recommended visits.
- Accurately schedule, reschedule, and confirm appointments using designated scheduling systems.
Qualifications:
- High school diploma or GED required; Medical Assistant certification (CMA, RMA, CCMA) preferred.
- At least 1 year of experience in healthcare, care coordination, patient scheduling, or call center operations.
- Strong verbal communication, customer service skills, and proficiency with Microsoft Office and EMR/CRM systems.
Benefits:
- Remote full-time position based in the United States with competitive hourly pay.
- Health benefits, paid time off (PTO), and 401(k) retirement plan.
- Opportunity to develop experience in population health, care coordination, and preventive care.
Unknown
This company provides population health and care coordination programs, helping members access preventive and primary care services. The team operates as a remote, performance-driven call-center environment focused on member outreach and appointment scheduling.