Receive/respond to incoming calls from referral sources or potential patients, exchange information to identify patient needs, and determine the Company’s ability to meet them. Record the outcome of calls either manually or in an automated manner, make follow-up calls as necessary, and identify alternative community service resources when solutions are not available.
Seeking a detail-oriented Clinical Documentation Specialist to assist medical staff providers with accurate documentation in the medical record, involving daily review of physician documentation, tracking patient diagnoses and procedures, and ensuring accurate reflection of service levels.
Assist patients via phone calls as well as respond to all chat inquiries. Draft and send emails to patients with appointment reminders, test results, or other relevant information. Answer patient calls professionally, addressing basic inquiries and directing complex issues to the appropriate healthcare provider. Make outbound follow-up calls to pharmacies and other healthcare offices as needed.
Assists in the planning, designing, and executing of clinical studies to assess safety and effectiveness of products, working with confidential subjects and company data, and interfacing with a variety of internal and external stakeholders. You'll drive study start up, amendment and closeout activities, motivate clinical sites, and collaborate with the Clinical Field team.
Provide medical support services either on site or remotely to ensure the well-being of our employees. Requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. Responsibilities include assessing and addressing medical concerns and emergencies, collaborating with medical professionals, maintaining accurate medical records, and conducting health screenings.
Provide administrative and clinical tasks for a healthcare provider. Review and interpret providers’ clinical notes and documentation. Assist with maintaining and updating medical records and streamline communication between providers and patients as needed. Provide general administrative support such as scheduling, data entry, and email management.
This remote role involves receiving and responding to prescription refill requests through various communication channels, verifying the accuracy of requests, and dispensing prescription refills efficiently. Responsibilities include demonstrating customer service, compiling data, adhering to schedules, and providing administrative support to clinical staff.
As a Healthguide, you will be supported by clinical teams in strengthening the connection between the patient and their primary care physician/medical practice staff, improving patient health and well-being by engaging patients and navigating their care.