Remote Medical Assistant- Healthguide

As a Healthguide, you will be supported by clinical teams in your strengthening of the connection between the patient and their primary care physician/medical practice staff, as well as improving the patient’s health and well-being. The Healthguide engages patients and helps them navigate their care, solve their healthcare issues, and improves communication with their medical practice. You will work primarily remotely, collaborating with the patient’s medical practice staff and Guidehealth’s Case Management team, to manage a targeted population of patients. You will assist the patient in achieving better health outcomes by addressing their questions and concerns, connecting them with the medical practice, implementing high-impact care plans, closing care gaps, escalating medical issues, and navigating them to the right resources. Position may require compensated travel (10-15%) to clinical sites in Columbus, GA for patient and provider engagement and conducting retinal eye exams with paid training provided.