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Responsibilities:
- Provide courteous, professional support via phone, secure messaging, and other channels.
- Identify patient needs related to intake, appointments, and care coordination.
- Accurately document interactions and schedule appointments.
Requirements:
- At least 6 months of customer service experience.
- Basic computer proficiency and professional demeanor.
- Ability to work collaboratively and maintain patient focus.
Benefits:
- Hourly compensation of $18.31–$23.80.
- Fully remote, part-time PRN schedule with no guaranteed hours.
- Access to professional development and tuition-support programs.
Connect Care
Provides patient service and healthcare support through remote interactions. The company maintains a supportive environment focused on employee well-being and patient-centered service.