Patient Scheduling Representative

Role Overview:

• You will manage patient scheduling and registration in a remote setting, ensuring accurate data entry and insurance verification.
• You will interact with patients and providers via phone and system tools to coordinate appointments.
• You will support revenue cycle by collecting payments and educating patients on financial assistance.

Key Responsibilities:

• Navigate web-based products for registration and scheduling, and document all activities in the patient chart.
• Verify insurance eligibility, obtain authorizations, and apply basic knowledge of CPT and ICD10 coding.
• Perform PBX switchboard functions and handle call volumes to route requests appropriately.

Qualifications:

• High school diploma or GED required; medical terminology coursework preferred.
• Basic computer skills with 25-35 wpm typing preferred.
• 1 year of call center or customer service experience, or 1 year in a medical facility preferred.

Why NAH:

• Join a patient-focused healthcare organization dedicated to quality and safety.
• Work remotely from eligible states with a supportive team environment.
• Access training and development opportunities to advance your career.