Seeking a detail-oriented and self-motivated Medical Only Claim Representative to join our team, managing medical-only workers’ compensation claims for a variety of accounts and industries across the Arkansas jurisdiction, which is a great opportunity for someone looking to build a long-term career in claims with growth potential into more advanced roles.
Responsible for providing customer service while handling all aspects of the scheduling of clinic appointments, referral management, visit preparation, patient eligibility, and financial clearance for the Connected Care Center clinical services. This position supports patient care coordination across multiple clinical specialties, responding to patient scheduling requests via phone, MyChart, or provider requests.
You will be at the forefront of Grow Therapy's mission to make high-quality mental healthcare accessible and affordable. You will serve as a passionate advocate for both Clients and Therapists, ensuring they feel heard and supported throughout their journey with Grow Therapy. You will play a crucial role by troubleshooting and resolving technical issues, assisting and educating customers on our platform, and identifying opportunities for continued customer growth.