Sutherland

5 open remote positions

Sutherland is a global leader in digital transformation and world-class customer service. They are the driving force behind today’s experiential giants – the companies best known for the transformative experiences they deliver, and operate in industries ranging from technology & travel to telecommunications and banking.

Salary Distribution 1 of 5 jobs

PTO Distribution 3 of 5 jobs

Unlimited PTO 1 jobs (20%)
4w
Min
4w
25th
4w
Median
4w
75th
4w
Max

Benefits Overview 5 of 5 jobs

Dental (3) Discounts (3) EAP (3) Medical (3) Vision (3) PTO (2) Training (2) Employee Discounts (1) Gift Vouchers (1) Health Insurance (1) Insurance (1) Life Insurance (1) Meal Vouchers (1) Rewards (1) Wellness (1) Wellness programs (1)

Open Positions

Technical Customer Service Agent (German and English) – Payments & POS Solutions

4w PTO

  • Handle incoming calls, emails and tickets from merchants and partners; triage and prioritise work to meet SLAs.
  • Provide telephone and written support for card payment terminals and ATMs, including guidance during merchant interactions.
  • Diagnose and resolve technical and commercial inquiries; perform error analyses and basic troubleshooting; escalate complex issues.

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