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Sutherland
Sutherland
10 open remote positions
Sutherland works with iconic brands worldwide, providing market-leading technology and business process excellence. The company has created over 200 unique inventions and focuses on AI, automation, and cloud engineering.
Salary Distribution
1 of 10 jobs
PTO Distribution
2 of 10 jobs
Benefits Overview
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Open Positions
Review emergency department medical records to assign accurate ICD-10-CM, CPT, and HCPCS codes. Ensure compliance with coding guidelines, CMS regulations, and payer-specific requirements. Collaborate with coding leadership and participate in quality reviews and audits.
Medical Coding
ICD-10-CM
CPT
Epic
Regulatory Compliance
Handle maintenance, collection, and liquidation activities for assigned accounts. Review customer contracts, payment history, and communicate account statuses. Analyze accounts to recommend appropriate solutions and maintain accurate records.
Communication
Attention To Detail
Problem Solving
Microsoft Office
Customer Service
Provide exceptional customer service as a brand ambassador for a sports streaming platform, helping fans stream games and resolve issues. Educate fans on products and features while talking sports, using technology tools to deliver superior fan experiences. Develop knowledge of client products and services, and multitask efficiently in a remote environment.
Customer Service
Communication
Critical Thinking
Multitasking
Process and validate vendor invoices in accordance with company policies and procedures. Investigate and resolve invoice discrepancies related to Purchase Orders and Goods Receipt Notes. Perform Travel & Expense claim processing and ensure compliance with organizational guidelines.
Accounts Payable
ERP Systems
Analytical
MS Excel
German
Creates and modifies services pricing quotes based on solution design, RFPs, and scope documents. Reviews pipeline reports and ensures appropriate pricing early in the sales cycle by collaborating with sales and services teams. Acts as a services pricing gatekeeper, analyzing gross margin and providing discount guidance for individual deals.
Proposal Writing
Microsoft Office
Provide inbound customer care primarily over the phone and email, resolving billing issues and troubleshooting streaming problems. Utilize active listening and rapport-building skills to deliver exceptional service and guide customers to the best entertainment solutions. Work remotely with provided equipment, requiring a quiet workspace and reliable internet connectivity.
Customer Service
Bilingual Spanish/English
Troubleshooting
Coordinate and support healthcare education programs from planning through completion. Schedule events, manage contracts, and provide administrative support to healthcare professionals and field sales. Process billing, maintain program records, and communicate professionally in both English and French.
Microsoft Office Suite
Organizational Skills
Customer Service
Attention To Detail
Provide deep technical expertise in backend development, code reviews, and architectural discussions. Design, develop, test, and deploy backend software solutions using Node.js and Java. Architect and optimize relational database schemas for high performance and data integrity.
Node.js
Java
Linux
SQL
PostgreSQL
Provide HR support via phone and email, logging inquiries and resolving through ticketing systems. Address employee questions on policies, benefits, and maintain high service quality with confidentiality. Handle sensitive information with integrity and take ownership of query resolution and individual metrics.
German Language
English Language
Customer Service
Attention To Detail
Data Privacy
Assist customers with inquiries related to audiobooks, music, and digital content. Provide friendly, accurate, and professional support while resolving issues efficiently. Represent the client's brand with excellence to ensure a positive customer experience.
Customer Service
Polish
English
Communication
Problem-solving