Sutherland

3 open remote positions

Sutherland is a global team creating breakthrough solutions. They are a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions.

PTO Distribution 1 of 3 jobs

4w
Min
4w
25th
4w
Median
4w
75th
4w
Max

Benefits Overview 2 of 3 jobs

Compliments card (1) Discounts (1) Food vouchers (1) Free coffee (1) Gift Vouchers (1) Health insurance (1) Life Insurance (1) Life insurance (1) Meal Vouchers (1) Medical (1) Multisport card (1) Recognition Programs (1)

Open Positions

Principal Voice (Backend) Software Developer

Mexico

  • Provide deep technical expertise in backend development, code reviews, and architectural discussions, ensuring best practices are followed.
  • Design, develop, test, and deploy backend software solutions using Node.js and Java, adhering to high-quality standards.
  • Architect and optimize relational database schemas, write efficient queries, and ensure data integrity and performance.

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Technical Customer Service Agent (German and English) – Payments & POS Solutions

4w PTO

  • Handle incoming calls, emails and tickets from merchants and partners and prioritise work to meet SLAs.
  • Provide telephone and written support for card payment terminals and ATMs, including guidance during merchant interactions.
  • Support installation requests and terminal exchanges, coordinate logistics with vendors and diagnose technical inquiries.

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