Drive the growth and effectiveness of the training delivery practice in North America and Europe. Oversee a distributed team of technical instructors and training coordinators ensuring their success in delivering high-quality learning experiences while achieving key business metrics. Manage profitable training P&L (capacity planning, budgeting, forecasting, and expense management).

This role will focus on building and executing education programs that drive success for both ControlUp customers and partners. The Director will play a critical role in shaping and scaling these programs, ensuring alignment with the company’s growth and revenue objectives. They will work collaboratively with cross-functional teams to create an education strategy that drives product adoption, customer satisfaction, and partner success, ultimately helping to build a scalable and impactful education framework.

Level up Customer Experience teams through impactful training and development. Lead new hire trainings, deliver engaging refreshers, and collaborate cross-functionally to identify and close learning gaps. Equip CX team members with the knowledge, tools, and confidence they need to exceed expectations and provide top-tier service to the community of Roadie customers.

The Learning Consultant will work with clients as part of our Learning & Strategy Consulting team, helping customers deepen and elevate their use of Instructure products to meet pedagogical goals across their organization by offering planning, customized consultation, and targeted coaching. This role focuses on working with institution leaders, administrators, and staff to effectively use Instructure products to meet the organization’s instructional goals and providing exceptional customer service.

Manage a caseload of over 1,000 alumni by leveraging nudge texting, calls, and in-person/virtual meetings to provide individualized support. Collaborate with the NERA and broader KIPP Forward teams to implement a robust re-enrollment strategy that supports alumni who have stopped out of their postsecondary programs.

Design and deliver high-impact training programs using adult learning principles to ensure learners navigate the HHAeXchange platform successfully. Maintain a strong understanding of products, services, and the home care industry, while working closely with cross-functional teams to stay aligned to product updates and training priorities.

We're seeking a passionate and driven Education Engineer to join our team and help build our education program from the ground up. This is a unique opportunity to combine your deep technical expertise with your love for teaching and community engagement, with a strong emphasis on impactful content creation. You'll be instrumental in creating and delivering high-quality educational content to empower our users and the broader observability community.

Join the LEND (Leadership Education in Neurodevelopmental and other Related Disabilities) program at Oregon Health & Science University that provides training in disability, leadership and advocacy skills to individuals with lived experience (self-advocates), along with family members and healthcare professionals. The LEND program is seeking a self-advocate staff member to continue to build this program and to support the self-advocate trainee.

We are seeking a Strategic Learning Consultant to work with K12 institutions as part of our Learning Services team. This role helps customers manage change and deepen their use of Instructure products to meet organizational goals through strategic planning, consultation, resource development, project management, training and coaching. To lead positive change, increase platform adoption, enhance learner engagement, and drive organization-specific initiatives, the team tailors content and customer experience to support institutions.

Seeking a Senior Business Objects Training Specialist with expertise in curriculum design and the ability to develop cohesive eLearning from concepts and procedures. This remote position, with intermittent onsite days in San Antonio, TX, involves developing curriculum, creating eLearning courses, and maintaining job aids for BusinessObjects/PowerBI. The Training Specialist will also facilitate training material development and collaborate with subject matter experts.