$90,000–$120,000/yr
- Lead, develop, coach, and manage a Program Operations, including Operations Managers as they coach direct service staff, ensuring team accountability, strategic alignment, and results.
- Evaluate total program performance, set team improvement goals for Managers, ensure performance is tracked, assess work performance of the team and identify improvements.
- Identify and lead innovation initiatives to improve processes and procedures to ensure they are up-to-date and operationally efficient, liaising with other organization leaders to affect progress.