Moderate TrevorSpace by approving clubs, processing deletions, and responding to users to keep the community safe.
Review flagged user content for policy violations and apply community guidelines thoughtfully and consistently.
Monitor for at-risk content, provide digital resources, and escalate to crisis services and law enforcement as needed.
The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people, operating 24/7 crisis services and research, advocacy, education, and peer support programs. The organization has been saving lives for over 25 years, with a culture centered on heart, integrity, community, belonging, and progress.
Monitor social media feeds and respond to public inquiries using guidelines and pre-approved messaging.
Recognize and escalate potential security or safety concerns to appropriate teams.
Stay informed about trends and online culture to manage interactions effectively.
ModSquad has been reinventing the Customer Experience Services industry since 2007, providing customer support, content moderation, trust and safety, community management, and social media services to top brands like Spotify and VSCO. We're a remote-first company supporting over 50 languages in over 90 countries, with a culture that values flexibility and working with great people on cool projects.
Provide compassionate crisis intervention and suicide prevention services to LGBTQ+ young people.
Build trust and create a safe space for conversations about sexuality, identity, and emotional distress.
Follow protocols, collaborate with the team, and manage administrative tasks effectively.
They provide crisis intervention and suicide prevention services for LGBTQ+ young people via text, chat, and phone. The organization is mission-driven, values inclusion and well-being, and offers union representation.
Provide suicide prevention and crisis intervention counseling to LGBTQ+ young people via text, chat, and phone
Adhere to performance measures, protocols, and on-shift guidance while working with a team of crisis counselors
Build trust and create safer spaces for youth exploring sexuality, gender identity, and suicidal ideation
The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people, offering 24/7 crisis services. They have been saving lives for over 25 years and cultivate a mission-driven culture centered on heart, integrity, community, belonging, and progress.
Moderate and respond to community interactions across clients' social media channels while applying each brand's voice.
Write thoughtful, engaging social content designed to encourage conversation and strengthen community engagement.
Monitor online conversations, escalate sensitive issues, and identify emerging trends and audience insights.
They provide social media content and community management services for global brands. They operate as a fully remote, international team with a people-first culture focused on authenticity and inclusion.
Monitor online learning forums twice daily, including weekends, and respond to non-technical student enquiries.
Enforce community guidelines and organize spaces to maintain respectful, constructive discussions.
Collaborate with Community Managers on engagement initiatives and contribute to activity reports.
Partner company delivers online learning and scholarship programmes focused on technology skills and professional development. It operates with an international, collaborative team in a dynamic digital education environment.