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What You'll Do:
- Monitor social media feeds and respond to public inquiries.
- Follow evolving client rules, workflows, and moderation standards.
What We're Looking For:
- Excellent communication skills and comfort across major social platforms.
- Background in social media, content moderation, or community management.
Work Environment:
- Remote work with your own schedule and project selection.
- Requires a dedicated computer, stable internet, and a quiet workspace.
Why Join Us:
- Work with global brands and a diverse team.
- Gain experience in the dynamic field of online community management.
ModSquad
ModSquad has been reinventing the Customer Experience Services industry since 2007, providing customer support, content moderation, trust and safety, community management, and social media services to top brands like Spotify and VSCO. We're a remote-first company supporting over 50 languages in over 90 countries, with a culture that values flexibility and working with great people on cool projects.