Remote Customer service Jobs · Community Management

Job listings

  • Own end-to-end community platform management, including Slack environments, channel structure, onboarding, moderation, and engagement strategy.
  • Design and execute community programming with quarterly themes and monthly initiatives to drive retention and participation.
  • Build AI-powered systems to scale operations, including automated summaries, sentiment tracking, and member engagement insights.

The Uncommon Business is the world’s fastest-growing AI-first education company, focused on helping business leaders build intelligent systems that scale without burnout. It operates within a high-performance, EOS-driven environment, emphasizing ownership, speed, and measurable impact, built for high performers in fast-paced, high-accountability settings.

$50–$50/hr

  • Respond to advisor questions in Forum and WhatsApp groups with helpful, timely guidance and manage forum content for clarity.
  • Act as a liaison between international advisors and HQ by surfacing community sentiment and representing Fora in online and in-person events.
  • Collaborate internally via Slack, attend meetings, and commit approximately 10 hours per month to community support and management.

Fora is the modern travel agency, empowering anyone with a passion for travel to build a thriving advisory business. Founded in 2021, the company has over 200 full-time employees in New York City and has secured significant venture capital investment, building a culture centered on community, technology, and service.

$79,600–$90,500/yr

  • Launch and steward a global online alumni community from the ground up, fostering connection, learning, and participation among over 150,000 alumni.
  • Design and facilitate engaging online and in-person community experiences, monitor community health, and experiment with new engagement strategies.
  • Collaborate cross-functionally, support a global member base with occasional non-standard hours, and surface insights to influence strategic decisions across the organization.

Co-Active Training Institute (CTI) is a trailblazing organization in coaching and leadership development, training coaches and leaders for over 30 years through its Co-Active modality. The employee-owned company fosters a collective responsibility to its mission and culture centered on connection, learning, and growth.

US Unlimited PTO

  • Own and execute in-person member events and dinners, including planning, logistics, and hosting across U.S. cities.
  • Manage and energize the online community through programming and facilitate a Member Innovation Council to gather product feedback.
  • Capture and create content from events to support marketing efforts and storytelling across social channels.

Collective provides a technology platform and trusted advisors to help self-employed individuals achieve financial independence through services like business incorporation, accounting, bookkeeping, and tax services. The company is venture-backed by notable firms and featured in major business publications, fostering a dynamic culture focused on empowerment and community.

  • Own and moderate the Immunefi Discord server, ensuring it is active and welcoming for hackers, developers, and enthusiasts.
  • Manage Zendesk support queues, ensuring timely resolution of inbound tickets from security researchers and platform users.
  • Define measurable community engagement goals and develop a strategy to execute against them, monitoring health and engagement metrics.

Immunefi is the premier security platform for the decentralized economy, protecting billions of dollars in user funds by connecting ethical hackers with blockchain protocols. The company is a fully remote and geographically dispersed team that operates in a highly collaborative, cross-functional environment, prizing ideas, input, and communication while requiring autonomous and self-driven work.