Remote Customer service Jobs · Community Management

Job listings

Global 4w PTO

  • Serve as the first point of contact for customer inquiries, providing timely and effective resolutions
  • Build and maintain strong relationships with customers to ensure satisfaction with EverAI’s products and services
  • Educate customers on product features, troubleshoot issues, and make tailored recommendations

EverAI is building the future of AI companionship and has 50 million users in 2 years. They are an enthusiastic, passionate, and hardworking team of approximately 75 people, with a founding team that has strong entrepreneurial experience building and scaling web products.

CE Social

Kraken

  • Monitor social channels and promptly address client inquiries
  • Multitask and navigate across multiple social media platforms
  • Proactively engage clients and contribute to growing Kraken’s social media voice and presence

Kraken is a mission-focused company rooted in crypto values, aiming to accelerate the global adoption of crypto so that everyone can achieve financial freedom and inclusion. As a fully remote company with Krakenites in 70+ countries, they develop premium crypto products for experienced traders, institutions, and newcomers.

  • Support the execution of community engagement initiatives.
  • Coordinate logistics and ensure smooth delivery of activities.
  • Manage day-to-day activity on community platforms.

ALX Africa's mission is to bridge the digital divide, upskill and re-skill talent, and create a generation of innovative leaders. By 2030, they aim to empower 2 million Africans to secure sustainable tech careers with hubs in 8 cities across Africa.

  • Provide real-time support to traders via chat, email, and community channels
  • Assist traders with questions related to evaluations, account rules, payouts, and platform functionality
  • Help troubleshoot common platform issues and guide users through solutions

Tradeify Crypto is a rapidly growing cryptocurrency proprietary trading firm built to empower traders with access to capital, cutting-edge tools, and a high-performance trading ecosystem. They aim to create the most trader-centric platform in crypto, combining capital access, advanced technology, education, and community.