We're seeking a passionate Customer Experience Representative who is both an Alt expert and an active collector with a deep understanding of the hobby. In this role, you will be responsible for delivering exceptional customer service to Alt's users, using your firsthand knowledge of the platform and the collecting community to address inquiries effectively.
You'll work with buyers, learning how to offer top-notch support by searching for transactions, processing refunds, and subscription cancellation requests. The ideal candidate will be able to follow internal processes and customer instructions, demonstrating empathy and strong communication skills. As part of a global buyer support team, you'll report to the Buyer Support Team Leads and have opportunities to progress to Level 1 Customer Support or specialist roles.
We are looking for a compassionate and dedicated Care Companion to join our service center team. As a Care Companion, you will have the unique opportunity to guide our members through their family-forming journeys, starting from their initial interaction with Carrot. This role is primarily phone and email support, and you will be an integral part of the team. You will provide outstanding customer service and address questions and concerns.
At Guidehealth, we’re looking for Customer Service Guides who are tech-savvy, resilient, and passionate about helping others. You’ll be the trusted voice for our members and providers, guiding them through the complex world of healthcare with empathy, clarity, and confidence. You will be serving as the first point of contact for members and providers, handling 30–40 calls per day while also managing chats, texts, emails, video, and co-browsing.
Making energy easy by helping customers understand their bills, meters, and tariffs. You will solve problems like a pro, whether it’s a billing query, a meter issue, or a complex energy conundrum. Providing end-to-end service via phone or email, handling queries from start to finish, including complaints. You will treat every customer with care and have a real impact, advising on greener energy choices.
Making energy easy by helping customers understand their bills, meters, and tariffs. Solving problems like a pro, from billing queries to complex energy issues. Providing end-to-end service ensuring customers get the right help. Thinking on your feet, delivering solutions that make sense and treating every customer with care.
We are looking for a top-notch problem-solver and communication whiz to guide our providers and patients through their experience on Headway. You will deliver on the Headway promise by helping providers and patients through any issues, solve inquiries via email, live chat, and phone, continuously learn and advocate for our providers and patients.
Learn all the necessary information given for work and assist customers through live support, including chats, instant messengers, emails, and possibly a hotline. Handle customer inquiries appropriately and provide a high level of service. Be ready to work night shifts and interact with other departments to resolve issues.