Remote Customer service Jobs • Empathy

As the Healthcare Concierge, you will process members’ requests, delivering quality service and informing them about their benefits. You'll interact with members via telephone and chat, assist in scheduling appointments, search for healthcare facilities, and provide exceptional care to HealthJoy’s American customer base.

As a Complaints Advisor at Monzo, you will be the point of contact for customers who feel particularly disappointed in the service provided, speaking to customers on the telephone as well as through in-app chat, social media platforms and email. You'll investigate complaints, provide crucial feedback to Monzo, cultivate a customer-centric culture, and help mitigate future customer problems.

Seeking a highly motivated and detail-oriented Remote Customer Service Representative to join our team. As a key member of our Customer Service department, you will be responsible for providing exceptional customer service to our clients through various communication channels. This is a remote position, allowing you to work from the comfort of your own home.

Enroll patients as a frontline ambassador by making outbound calls to enroll them into Pomelo Care services. Educate patients on available clinical and social resources, answer questions, and address concerns. Document interactions, collaborate with healthcare providers, and participate in training. Manage inbound calls from potential patients.