Job Description
Seeking a highly motivated and detail-oriented Remote Customer Service Representative to join our team. As a key member of our Customer Service department, you will be responsible for providing exceptional customer service to our clients through various communication channels. This is a remote position, allowing you to work from the comfort of your own home. Responsibilities include responding to customer inquiries and providing information about products and services, resolving customer complaints and issues, processing orders, returns, and exchanges, maintaining accurate customer records and documentation, and collaborating with other team members to ensure customer satisfaction. Qualifications include excellent communication skills, strong problem-solving abilities, the ability to work independently and manage time effectively, previous customer service experience, and proficiency in Microsoft Office and CRM software.