Processes referral requests and authorizations for patients, ensuring timely and accurate scheduling.
Communicates with physicians, employers, and payors to coordinate specialist referrals and obtain necessary information.
Maintains high standards of quality and patient experience while meeting production requirements.
Concentra operates over 500 medical centers and 130 onsite clinics nationwide, focusing on providing high-quality healthcare to improve the health of America's workforce. The company emphasizes a culture of outstanding patient experience and customer service.
Provide subject matter expertise and resolve complex customer problems.
Conduct extensive research and assist in handling escalated inquiries.
Collaborate with the team and communicate across departments.
Farfetch is a global platform for luxury fashion, connecting creators, curators, and consumers. They are a diverse and inclusive community with a focus on operational excellence and customer experience.
Manage creator payment operations and ensure accurate, timely payments through Tipalti and the platform.
Provide exceptional creator support across email, chat, and DMs, resolving inquiries and payment issues.
Investigate payment exceptions, maintain compliance, and drive process improvements with cross-functional teams.
Statusphere is an influencer-marketing technology platform that makes human-generated content scalable and brand-safe for enterprise brands. It is a fast-growing company with a collaborative, innovative, and team-oriented culture.
Provide outstanding customer service and problem-solving to those affected by disasters.
Utilize multiple systems and maintain high accuracy while documenting customer interactions.
Demonstrate open availability, including weekends, for this full-time seasonal role.
Support Services Group provides customer service support for agencies leading the nation in disaster relief. The company is hiring for seasonal roles and emphasizes a culture of helping others in times of need.
Handle inbound and outbound calls from patients, physicians, and referral sources to ensure patient satisfaction and resolve issues.
Obtain and process authorizations for reorders, audit supply configurations, and maintain accurate documentation for billing.
Maximize patient base through retention efforts and cross-selling via phone while maintaining a high degree of confidentiality.
CCS is a strategic partner in chronic care management, tackling diabetes and chronic conditions affecting over 133 million Americans. Recognized as a Great Place to Work®, the company supports over 200,000 people annually with home-delivered medical supplies and pharmaceuticals.
Conduct in-depth interviews encompassing lifestyle and medical questions to facilitate the underwriting process for insurance clients.
Utilize excellent interpersonal skills and tact when eliciting personal and medical information.
Manage workload efficiently with strong organization and time-management skills while respecting confidentiality.
Manulife is a leading international financial services provider that helps people make decisions easier and lives better. As a global company with a large workforce, they foster an inclusive work environment and are committed to diversity and employee well-being.
Provide timely support to merchant partners, educating them on best practices and resolving issues.
Report system issues and collaborate with internal teams to improve processes.
Build strong relationships with stakeholders to ensure smooth operations and tool development.
Wolt creates technology that brings joy, simplicity and earnings to neighborhoods worldwide. With over 500 cities in 30 countries, we are a fast-growing, ambitious team that values learning, building, and shipping.
Handle phone, email, live chat, and social media interactions with warmth and ownership.
Resolve unique customer concerns and fulfillment challenges without relying on a script.
Manage multi-system workflows and document interactions in CRM platforms like Salesforce.
Minted is a premium design marketplace for stationery, art, and home, sourcing creative content from independent artists around the globe. We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season.
Partner with senior client service managers to support client accounts throughout implementation and ongoing service delivery.
Assist with project coordination, tracking timelines, deliverables, and client requirements.
Serve as a key point of contact between internal teams and client stakeholders to facilitate effective communication.
The company specializes in client service and support solutions for the healthcare sector. It offers a remote-first culture with a focus on collaboration, innovation, and professional growth.
Handle incoming partner requests, investigate them, make changes, and resolve them within service targets with guidance.
Use and help improve internal tools to solve problems faster.
Dig into data to work out what is going on when something looks off.
cargo.one is the digital platform transforming the air cargo industry by replacing slow manual booking with fast digital search and booking. The company is part of a $120bn industry and fosters a positive, diverse, hard-working culture that values feedback and does not take itself too seriously.