Customer Support Specialist, Netherlands

This role is essential in ensuring a great customer experience in the Netherlands market. Unlike robotic call center roles, this position involves real problem-solving. You’ll help customers understand their loan options, troubleshoot issues, and provide genuine support, which will directly impact their financial well-being.

Bondora has cross-functional teams, meaning support isn’t just a silo. You’ll work alongside product, operations, and recovery teams to ensure customers have a smooth experience. This means your voice matters in improving customer support processes.

You’ll be part of a company making lending simpler, fairer, and more accessible. This is a great entry point if you want to work in fintech but don’t want a purely technical role. The company offers a competitive salary and a generous benefits package, as well as opportunities to expand your skills and career.