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FiltersAs a Client Support Specialist, you’ll deliver exceptional service and drive improvements that resonate throughout the company. You will provide support across multiple channels like email, chat/messaging, and phone, troubleshooting and solving complex customer issues. You'll empower customers by helping them maximize the benefits of Trustly's products and services while taking full ownership of customer issues from start to finish.
In this role, you will play a critical role in driving Nirvana’s world class claims organization by helping insureds and agents report new losses and provide updates on claims previously reported directly to Nirvana or our third party administrator. Accept inbound calls and/or emails from agents, brokers and insureds reporting new losses and communicate effectively while entering data accurately into our claims management system.
As Atomi’s Customer Support Specialist, you’ll be the face of Atomi for many of our customers, providing solution-focused, front-line support that helps educators and students get the most from our platform. Every query is different, which means your days will be varied and full of opportunities to learn.
You’ll be the first line of assistance for Kin customers, handling questions regarding policies, payments, cancellations and other topics, mainly over the phone but via chat and email too. You'll need to hold an active Property & Casualty or Personal Lines insurance License. The business is constantly growing and they hope you will be part of their growth in 2026 and beyond!