The Partner Support Specialist is responsible for new partner evaluation and vetting, support and assistance through the onboarding process and job board experience, and setting partners up for a productive relationship with Xometry. They will leverage interpersonal skills, diligent task management, and various technologies to set partners up for success and contribute to the health of the Partner Network.
Job listings
$45,011–$45,011
USD/year
As a key technical escalation point, you’ll help customers overcome complex challenges. Provide in-the-moment solutions and feedback that shapes our platform’s future. Your expertise will keep our customers running smoothly every day of the year. Become an expert in the Dutchie ECommerce platform, supporting all legal cannabis markets. Assist dispensary and consumer customers across email, phone, and live chat.
4w PTO
As the Global Support Representative, you will be responsible for providing assistance through a SaaS system to ensure users can thoroughly issue, access and complete background checks. This role requires a holistic response to helping people that delivers the highest level of customer service and creates raving fans.
This role involves managing relationships with HOAs and acting as the main point of contact for HOA-related matters, providing crucial support to the business. It's vital for establishing connections with HOA contacts and communities, ensuring full compliance with community policies, and collaborating with the Move-In Specialists team to ensure smooth resident move-ins.
$35,000–$40,000
USD/year
3w PTO
Customer service sets StudyPoint apart. As a part of our Service Team, you will be responsible for fostering great relationships between students, families, and tutors, primarily focused on administrative tasks and account management. You’ll have the opportunity to support and learn from senior members of the service team, as well as collaborate with our enrollment and academics teams to ensure families and tutors are set up for success.
As a Customer Service Agent, you’re the first line of assistance for Kin customers. You’ll handle questions regarding policies, payments, cancellations and other topics, as needed by interacting with customers via phone, chat, and email. Applicants should currently hold an active Property & Casualty or Personal Lines insurance License. This role has the opportunity to help in updating forms, policies, procedures, and training materials.