Review video content according to guidelines and provide editorial feedback.
Identify patterns and trends in video content to align with client goals.
Collaborate with cross-functional teams to deliver research on pop culture and digital landscape.
1021 Creative provides video content review and editorial services for clients, focusing on pop culture and social media trends. The company emphasizes a remote work culture and supports employees with resources for handling sensitive content.
Partner with internal and external customers via phone and digital channels to secure missing information for processing test samples.
Resolve customer inquiries and escalations regarding missing or delayed test samples and result reports.
Maintain working knowledge of all Natera genetic tests, required samples, turnaround times, and patient health information.
Natera is a global leader in cell-free DNA testing, dedicated to oncology, women's health, and organ health. The team consists of highly dedicated professionals from world-class institutions who care deeply for their work and each other.
Coordinate quality improvement plans and monitor performance across a network of crisis centers.
Analyze data, prepare reports, and lead QI meetings to ensure compliance with program goals.
Collaborate with teams to develop proactive quality improvement activities and investigate complaints.
Vibrant Emotional Health delivers high quality mental health services and support through technology-enabled programs and community wellness initiatives. For over 50 years, the organization has been a leader in promoting emotional well-being and operates with a staff dedicated to innovation and advocacy.
Manages essential administrative and clinical-adjacent functions such as medication prior authorizations and scheduling.
Ensures tasks comply with organizational standards and regulatory requirements to promote a seamless care experience.
Supports clinical and operational scheduling and provides flexible administrative support to Care Teams.
This organization provides operational support for healthcare member care. They focus on ensuring accuracy and efficiency in workflows like prior authorizations and toxicology result entry.
Lead a seasonal team of 30 Print Quality Resolution Assistants and 2 Specialists, ensuring premium customer experience and high print quality standards.
Manage real-time phone queues, adjust staffing to meet service levels, and partner with Workforce and Print Quality teams on policy and training.
Monitor team case data in Salesforce, surface trends to leadership, and provide regular performance updates on quality metrics and CSAT.
Minted operates a marketplace empowering independent artists to sell and scale their work, connecting them with a global audience. The company is headquartered in San Francisco, employs over 350 full-time employees plus seasonal workers, and has raised over $300M from top-tier investors.
Manage registration, scheduling, and rescheduling for new and existing patients.
Ensure accurate record management by obtaining and communicating patient information.
Receive, screen, and coordinate telephone calls from healthcare providers.
Luna is a tech-enabled physical therapy platform operating in 28 states with 25+ nationwide partners. The company has been recognized as a top employer in healthcare by Forbes and is known for its award-winning technology and clinical models.
Deliver a proactive client management strategy to encourage growth and retention with merchant partners.
Identify and execute upsell and cross-sell opportunities across a broad portfolio to enhance client value.
Provide prompt support, conduct regular performance reviews, and collaborate internally to align client goals.
Affirm is a financial technology company that reinvents credit to offer buy now, pay later solutions without hidden fees. It is a publicly traded company with a large workforce and a culture centered on honesty, transparency, and putting people first.
Provide consistently magical customer service across all channels to build long-term client relationships.
Meet and exceed performance goals while wearing many hats as a stylist, friend, and personal assistant.
Share customer and product feedback with internal teams to improve the business.
Reformation is a sustainable fashion brand committed to bringing eco-friendly clothing to everyone since 2009. With 50+ stores globally and a sustainable factory in LA, they foster an inclusive, mission-driven culture focused on innovation and growth.
Expertly manage patient reception and coordinate essential administrative tasks.
Leverage technology for seamless operations and guide diverse patient populations.
Maintain provider schedules and ensure positive customer service atmosphere.
Dignity Health – Yavapai Regional Medical Center, part of CommonSpirit Health, is a not-for-profit integrated healthcare provider. It has grown into a leading regional system with two acute care hospitals and a network of clinics, fostering a strong sense of family and belonging among its team.
Deals directly with internal and external customers via telephone and electronic channels to obtain missing information for test sample processing.
Supports the Sales team with account setup, kit orders, and order tracking, while responding promptly to inquiries and complaints.
Documents all customer interactions, escalates unresolvable issues, and maintains knowledge of genetic tests and HIPAA compliance.
Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. The company employs a team of highly dedicated professionals from world-class institutions, fostering a collaborative and growth-oriented culture.