The Customer Success Manager (CSM) drives adoption, value, and long-term customer partnership across a portfolio of strategic accounts. CSMs act as trusted advisors and proactive problem-solvers who champion customer outcomes, influence executive stakeholders, and collaborate cross-functionally to ensure an exceptional customer experience. This role requires strategic thinking, strong communication, relationship-building, and data interpretation.
Remote Customer service Jobs · Relationship Management
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This role provides a unique opportunity to manage complex agricultural subsidence claims while ensuring a world-class customer experience. You will act as the central point of contact for clients, coordinating with building consultants, suppliers, and internal teams to drive timely and cost-effective outcomes. The position demands a blend of technical expertise, proactive problem-solving, and strong relationship management to deliver high-quality service.
Brainwonders is looking for a dynamic and motivated Counsellor Outreach Intern to build and maintain relationships with school and independent counsellors across India. This role involves strategic communication, outreach, and engagement with educational professionals to make Brainwonders’ assessments and services known to schools and institutions.
The Customer Success Manager (CSM) drives customer interactions and ensure that the Impact Team meets the timelines and deliverables outlined in the Customer Impact Plan. They drive customer action through adoption metrics and alignment to customer KPIs and business goals and are responsible for managing critical risks.
This role combines member service and operational excellence, proactive relationship management, and a passion for helping members make the most of Arta’s products and services. You’ll help manage day-to-day member operations, strengthen relationships, and contribute to delivering a world-class experience for our clients. Serve as the primary point of contact for Arta Members, guiding them through our suite of offerings.
Serve as a trusted advisor and advocate for higher education partners driving adoption, engagement, and measurable student success outcomes through proactive relationship management, strategic planning, and cross-functional collaboration, owning a portfolio of institutional partners and ensuring each customer achieves meaningful value from their TimelyCare partnership.
In this high-visibility role, you’ll deliver unmatched service and attention to Rad AI's rapidly expanding customer base, helping drive success at the forefront of generative AI-driven healthcare innovation. You will be responsible for building strong relationships with customers, ensuring successful onboarding and implementation, proactively addressing customer needs, and fostering cross-functional collaboration to maximize customer value.
As a Customer Success Manager, you will be responsible for driving post-sale customer health through proactive account management — ensuring product adoption, identifying upsell and cross-sell opportunities, de-escalating issues, and reducing churn across your book of business. Serving as the primary point of contact for our customers, you’ll build strong, trust-based relationships that foster engagement, retention, and growth.