Remote Customer service Jobs · Relationship Management

Job listings

  • Plan and execute significant regional travel to meet FCC compliance requirements and cultivate community contacts.
  • Collect, edit, and submit public affairs interviews for broadcast, while managing relationships with officials and volunteers.
  • Complete accountability paperwork using designated software and collaborate with other departments for events and compliance initiatives.

K-LOVE is a nonprofit, multi-platform media company on a mission to draw people closer to Christ. The company employs nearly 500 team members and fosters a unique culture that includes access to concerts, movie premieres, and media events.

$50,000–$65,000/yr

  • Champion HONK's platform-quality story to current and prospective partners, emphasizing how our technology drives efficiency, quality, and superior customer outcomes.
  • Drive network quality by rigorously monitoring and managing provider performance against key metrics, including dispatch performance and customer experience trends.
  • Handle a high volume of partner communication across email, phone, and chat to proactively manage provider churn and build strong relationships.

HONK is transforming the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. The company is a remote-first community of diverse individuals, trusted by major insurers and retailers.

$90,000–$105,000/yr
US Unlimited PTO

  • Build strong, multithreaded relationships with enterprise customer stakeholders and lead executive business reviews.
  • Drive platform adoption and customer engagement through consultative guidance while monitoring usage and identifying risks.
  • Collaborate with Account Managers to support renewal and expansion opportunities and partner cross-functionally with Product and Support teams.

HR Acuity is the leading provider of employee relations case management and investigation software. It is a fast-growing, innovative, and mission-driven company that fosters an inclusive, diverse workplace where different perspectives are valued.

US Unlimited PTO

  • Act as a servant leader, working directly with stakeholders to ensure smooth processes for financial product transactions and support frontline sales partners.
  • Become an expert on the LightReach portal and financial products, establishing regular communication, providing coaching, and visiting key partners onsite to build strong relationships.
  • Drive continuous improvement by coordinating internally to resolve friction points, evaluating external resources, and consolidating feedback to enhance product quality and customer experience.

Palmetto is a leading clean tech company that develops and offers software, financial products, and services to drive the adoption of renewable energy and home electrification for homeowners and businesses. The company fosters a promote-from-within culture focused on talent development, career growth, and purpose-driven work, backed by a collaborative environment that prioritizes people, planet, and profit.

$54,000–$64,000/yr

  • Manage a diverse block of customers to ensure successful delivery of global EAP, behavioral health, wellness, and work-life services.
  • Utilize relationship management skills to strengthen customer experience and collaborate with internal partners for flawless service.
  • Oversee customer satisfaction and profitability, implement effective program delivery, and retain and grow the book of business.

ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, helping individuals and organizations thrive globally. It serves over 75,000 customers worldwide, touching more than 160 million lives across 200 countries, with a substantial presence among Fortune 500 companies.

  • Assist clients in booking flights, accommodations, and vacation packages tailored to their preferences.
  • Provide personalized travel recommendations using a trusted supplier network and secure discounted rates through booking platforms.
  • Manage client relationships and communication to ensure top-notch customer service while working independently with ongoing training.

Destination Planners is an award-winning travel agency that helps clients book vacations and travel experiences. The company provides tools and mentorship, fostering an environment for individuals to build their own travel business with flexible schedules and travel perks.

US Unlimited PTO

  • Own a book of business, routinely speaking with assigned accounts, solving issues as they arise, and helping customers stay current on invoices.
  • Establish credibility and trust with providers and healthcare executives by demonstrating strong business acumen and understanding of clinical workflows to build meaningful relationships.
  • Clearly articulate the value proposition of products to clinical and non-clinical stakeholders and educate on product workflows.

Clipboard operates an app-based marketplace connecting healthcare facilities with professionals for on-demand shift booking, allowing professionals to turn extra time into career growth and financial opportunity. The company is a profitable, fast-growing Series C Y Combinator top company with over 1,000 remote employees globally, serving tens of thousands of professionals annually.

$120,000–$125,000/yr

  • Act as the single point of contact for day-to-day account oversight and relationship management, ensuring a seamless customer experience.
  • Oversee all production activities for customers through strong relationship-building, in-depth product knowledge, meticulous planning, and flawless execution.
  • Work closely with Product, Engineering, and Technical Support teams to identify and track product improvements, troubleshoot issues, and resolve bugs.

HealthEdge is an agile, innovative 21st-century software company providing next-generation, business-transforming technology products to the healthcare payer market. The company fosters an inclusive culture committed to workforce diversity and enabling all employees to belong and make an impact.

$110,000–$120,000/yr

  • Responsible for leading, coaching, and developing a team of Account Managers.
  • Drive retention and growth across the book of business by proactively managing risk.
  • Identify and implement process improvements that enhance service delivery.

ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. They have combined technology with human expertise to help individuals and organizations thrive and 40% of the Fortune 500 choose ComPsych for their mental health and absence management needs.

US Unlimited PTO

  • Own and manage mid-market client and broker relationships.
  • Deliver an exceptional client experience by executing key workflows.
  • Track and analyze client success KPIs, translating insights into action plans.

Garner's mission is to transform the healthcare economy, delivering high-quality and affordable care for all. They are one of the fastest-growing healthcare technology companies, trusted by sophisticated employers and providers, building a team of talented, mission-driven individuals.