The Customer Success team at Cyderes ensures customers achieve their desired outcomes, focused on helping customers stop threats and ensuring clients receive maximum value from services and security solutions. As an Associate Customer Success Manager, you'll manage a book of business, drive retention and expansion, and be the main point of contact for clients, scheduling meetings and driving the customer journey.

The Customer Success team at Standard Metrics is responsible for the complete post-sales lifecycle of our customers. You will cultivate long-term relationships with customers, develop a deep understanding of their business requirements, and drive platform utilization across customer teams. You will also own renewals and upsells, proactively identifying and addressing churn risk.