Remote Customer service Jobs · Relationship Management

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US Unlimited PTO

The Customer Success Manager (CSM) drives adoption, value, and long-term customer partnership across a portfolio of strategic accounts. CSMs act as trusted advisors and proactive problem-solvers who champion customer outcomes, influence executive stakeholders, and collaborate cross-functionally to ensure an exceptional customer experience. This role requires strategic thinking, strong communication, relationship-building, and data interpretation.

Europe 5w PTO

This role provides a unique opportunity to manage complex agricultural subsidence claims while ensuring a world-class customer experience. You will act as the central point of contact for clients, coordinating with building consultants, suppliers, and internal teams to drive timely and cost-effective outcomes. The position demands a blend of technical expertise, proactive problem-solving, and strong relationship management to deliver high-quality service.

$110,000–$300,000/yr
US 3w PTO 20w maternity

This role combines member service and operational excellence, proactive relationship management, and a passion for helping members make the most of Arta’s products and services. You’ll help manage day-to-day member operations, strengthen relationships, and contribute to delivering a world-class experience for our clients. Serve as the primary point of contact for Arta Members, guiding them through our suite of offerings.

$90,000–$100,000/yr

Serve as a trusted advisor and advocate for higher education partners driving adoption, engagement, and measurable student success outcomes through proactive relationship management, strategic planning, and cross-functional collaboration, owning a portfolio of institutional partners and ensuring each customer achieves meaningful value from their TimelyCare partnership.

US Unlimited PTO

In this high-visibility role, you’ll deliver unmatched service and attention to Rad AI's rapidly expanding customer base, helping drive success at the forefront of generative AI-driven healthcare innovation. You will be responsible for building strong relationships with customers, ensuring successful onboarding and implementation, proactively addressing customer needs, and fostering cross-functional collaboration to maximize customer value.

As a Customer Success Manager, you will be responsible for driving post-sale customer health through proactive account management — ensuring product adoption, identifying upsell and cross-sell opportunities, de-escalating issues, and reducing churn across your book of business. Serving as the primary point of contact for our customers, you’ll build strong, trust-based relationships that foster engagement, retention, and growth.