5 open remote positions
Hazel transforms schools into the most accessible front door to physical and mental healthcare, delivering therapy and medical services virtually to K-12 students.
Own the implementation, configuration, and ongoing optimization of Gainsight. Design and manage customer engagement programs, including in-app journeys, email campaigns, and lifecycle workflows. Train and enable CS and Operations teams on using Gainsight effectively.
Support Hazel’s Physical Health provider team with phone calls to families in both English and Spanish. Provide interpretation and translation services for phone calls, telehealth visits and written medical documentation. Troubleshoot minor technical difficulties and escalate to Hazel’s IT team, when needed.