Customer Success Associate

Support the adoption and ongoing success of Hazel’s services in schools as a Customer Success Associate. This introductory-level role is ideal for a proactive, empathetic, and detail-oriented individual who is excited to work directly with school staff and communities. This role works under the direction and mentorship of more senior customer-facing team members and supports daily execution of customer success activities. The Customer Success Associate serves as a critical bridge between Hazel’s services and the schools we serve, helping ensure that students and schools receive timely, high-quality care. As a Customer Success Associate, you ensure school site readiness, drive activation and engagement, and collaborate for success.