This role as EMEA Manager for our Customer Experience (CX) team will ensure that we are providing best-in-class support for MoonPay customers. You’ll oversee a regional team of high performing CX Support Agents and collaborate cross-functionally with other operational teams to ship initiatives that improve processes and the overall customer experience.
We are looking for a highly skilled and experienced Manager of Customer Support and Services to lead our newly consolidated Datacor Engineering Software Group (DESG). This person will be responsible for overseeing the strategy, execution and management of all support and services for these product lines, ensuring customers derive maximum value from the products and services offered.
As a Regional Manager, you will oversee the delivery of legally compliant care and support services, providing leadership to Branch Managers. You will ensure branches meet budgeted targets for growth and maintain full compliance, working closely with other managers to ensure operational excellence. This role requires an efficient, organised, and experienced leader with a passion for providing the best care.
Sodexo is offering a position for a Director, Culinary Operations. The Strategic Director of Culinary Operational Support will provide strategic direction and operational support to existing client accounts within the Universities segment through the culinary network of regional chefs. The role involves enhancing the guest dining experience, promoting sustainability and wellness initiatives, and achieving business outcomes through food.
The Manager, Partner Support oversees daily execution and contributes to long-range performance planning for the Partner Support team. This leader drives effective and efficient service across voice, email, and web-based support channels, by owning the workflows and performance accountability. This ensures partner pharmacies receive timely, accurate, and high value support.
Lead the program team in planning, implementation, and evaluation of programs, ensuring alignment with the organization's mission and goals, while also managing budgets, staff, and community relationships. The ideal candidate must be a strategic thinker and have considerable experience and demonstrate success as a senior manager. This position involves program development, team management, and strategic planning.
Lead a dedicated team of Senior Financial Crime Investigators overnight, requiring strong leadership and a deep understanding of financial crime typologies. You will be responsible for ensuring the efficient and effective delivery of financial crime prevention and detection activities throughout the night, maintaining high standards of quality and compliance.
Develop and manage the Lyra Israel Work Force Mental Health (WFMH) Operations, which is due to be launched in Q3 2025. The manager will be responsible for all aspects of the operations including the recruitment and onboarding of a high-quality clinical team, the liaison with our in-country partners and key stakeholders as well as ensuring ongoing operational excellence. The manager is also required to manage all aspects related to clinical governance and quality.