District Manager of Operations

Maximize district revenue by executing national and center-level initiatives and training great managers and teammates to run our world-class entertainment venues. As a District Manager of Operations, you’ll be responsible for leading a dedicated group of managers at multiple centers whom you’ll help recruit, hire, and train. You’ll channel your inner-entrepreneur, identifying areas of weakness and strength within your region and developing actions plans in an effort to: 1) increase center revenue, 2) develop a rock star management team, and 3) encourage guests to visit week after week. Recruit, hire, select, and train center managers throughout your district, guiding your General Managers and Area Manager or Operations to deliver an experience that exceeds guest expectations. Identify training needs of your center managers. Mentor and support your team as needed. Evaluate the financial progress of your centers and help them plan accordingly. Propose major capital projects during the budgeting process and work with your region’s Facility Managers to complete those projects approved. Proactively promote an in-center experience that surprises and delights our guests, going above and beyond what our customers expect; deal promptly with any guest complaints. District Manager of Operations are entertainment and hospitality industry professionals with years of experience and a knack for spotting talent and building great teams.