Develop and implement strategic plans to optimize IT operations.
Identify opportunities for process improvement within IT operations.
Collaborate with stakeholders to align IT initiatives with business priorities.
ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Develop and execute comprehensive partner operations strategies aligned with large, complex deal cycles and overall AMS GTM objectives.
Oversee AMS partner operational initiatives, including process improvement, workflow optimization, and enablement of internal and partner teams for scalable growth and productivity.
Leverage analytics and KPIs to monitor AMS partner and channel performance, deal velocity, and business impact, providing actionable insights for decision-making.
ServiceNow provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Plan and deliver technical infrastructure for TED's flagship conference, overseeing vendor strategy and infrastructure design. Manage AV, lighting, and equipment deployment, ensuring TED standards and quality across all spaces. Execute large-scale simulcast operations, managing logistics, placement, and feed reliability across locations.
TED is a global nonprofit dedicated to spreading ideas that matter through talks, conferences, and experiences that connect and inspire.
The role will bridge Wealthsimple’s Client Experience team with our Security team, fostering collaboration to mitigate risks and protect client interactions. Employee development, coaching, and mentoring via weekly 1:1s, monthly “Grow” sessions, & quarterly performance reviews. Actively engage with clients by assisting CXAs with challenging cases or handling escalations directly.
Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money.