Design and implement a formal operational risk framework, including the RCSA process and loss event database.
Conduct scenario analysis and independently test operational controls, reporting findings to the CRO and Risk Committee.
Act as Risk's embedded presence in Engineering's post-incident process, tracking remediation and escalating recurring patterns.
Zerohash is a crypto infrastructure platform enabling banks, fintechs, and payment companies to offer digital asset services. Founded in 2017, it has raised $280M+ and is trusted by major financial brands, with a culture of ownership and transparency.
Oversee day-to-day operations and external outsourced FM provider for hard and soft services across North America.
Manage vendor relationships, service contracts, SLA/KPI compliance, and schedule regular maintenance and repairs.
Prepare budgets, ensure safety compliance, and oversee minor renovation projects with minimal disruption to retail operations.
Alo is a mindful movement company that focuses on yoga-inspired apparel and lifestyle products, helping people take consciousness from practice on the mat into life. The company operates retail stores, corporate offices, and wellness spaces across North America.
Own the internal operating system behind Wonderly's sales, customer success, and AI deployment, driving operational excellence. - Build tooling, systems, and data brain for the full customer lifecycle: onboarding, success, and revenue share collection. - Manage a team of engineers, vibecode solutions, and take ownership of high-leverage operational problems.
Wonderly is an end-to-end verticalized AI-native OS for home services businesses, replacing multiple legacy applications with a unified system. The company has 70 hardcore A-players, raised over $50M from top-tier investors, and generates $20M in free cashflow from another product line, fueling a fast-paced, outcome-driven culture.
Lead North America delivery operations across project-based engagements and managed services.
Drive client excellence by ensuring high-quality outcomes and consistent customer experience.
Develop and lead multi-level teams, fostering a high-performing, inclusive culture.
Valiantys helps organizations transform work through consulting, enterprise service management, and engineering productivity. They foster a multicultural, inclusive team environment with a focus on growth and balance.
Actively participate in the tender/bid process and manage change management.
Create estimates and cost plans, oversee project spend, and support dispute resolution.
Foster top performance and growth for employees through mentorship and leadership.
Linesight is a global project and cost management consultancy. We have an open culture and flat structure, focusing on delivering major projects in innovative sectors.
Own GTM execution for Product & Technical Marketing, orchestrating launches with AI-first workflows.
Run a portfolio of cross-functional initiatives with clear owners, dates, and tradeoffs.
Align teams and design decision stages to drive velocity and clarity.
GitLab is the intelligent orchestration platform for DevSecOps, helping organizations increase developer productivity and reduce security risk. Trusted by over 50 million users and 50% of the Fortune 100, GitLab values AI-driven innovation and inclusivity.
Own the quote-to-order-form workflow, ensuring accurate quotes and smooth billing transitions.
Build and run deal approval and discount matrices for self-serve execution.
Automate manual processes and maintain audit-ready deal records.
Linear builds a product development system for teams and agents, shaping tools for the AI era. Founded in 2019, they serve 40,000+ companies like OpenAI and Coinbase, with a global team across North America, Europe, and Australia, focused on quality and fast execution.
Drive M&A integration strategy for the Customer Excellence Group, ensuring acquisitions deliver intended value for customers, employees, and the business.
Serve as the primary point of contact for a 10-person external integration consultant team and indirectly lead a Senior Manager for PMO execution.
Partner with cross-functional leaders across Customer Success, Finance, Sales Ops, and HR to execute people-centered integrations.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company builds an AI-native culture where technology and talent are unstoppable together.
Design and deploy automation-driven systems that support structured product workflows and eliminate friction.
Eliminate manual work by identifying high-leverage repetitive tasks and designing scalable automation.
Own cross-functional service delivery infrastructure across GTM tools.
Crux is a capital markets platform that transforms how clean energy and manufacturing projects are financed in the U.S. With a team of 120+ experts and backing from top investors, it fosters a high-growth, ownership-driven culture.
Orchestrate hundreds of interconnected content deliverables across global event programs, ensuring flawless execution and operational clarity.
Own end-to-end event content lifecycle from planning and content availability through live execution and post-event operations.
Design scalable operating models, build reusable templates and playbooks, and drive continuous improvement through retrospectives.
ServiceNow provides an AI platform for business reinvention, bringing together any AI, data, and workflow to help organizations work smarter. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.