The Senior Business Operations Manager plays a critical role in scaling and optimizing our restaurant technology platform business. This position serves as a strategic operator—bridging global teams, diagnosing systemic challenges, and designing scalable solutions that enhance operational efficiency, business performance, and customer experience. You will collaborate closely with cross-functional partners.
The Program Manager leads and supports utility-sponsored energy efficiency, electrification, and demand response programs across various sectors. This role combines strategic oversight, stakeholder engagement, technical expertise, and operational execution to deliver energy savings and promote equitable access to clean energy solutions. The position requires strong leadership, analytical skills, and the ability to manage complex projects.
You will be at the heart of our brand's Global S&OP process, ensuring alignment between demand, supply, inventory, financial objectives, and brand strategy. This role is a strategic partner for both the Global and regional teams, enhancing visibility and building cross-functional connections between finance, planning, product, merchandising, marketing, commercial, and supply chain to support business performance and enable growth.
The Project Manager oversees the successful planning, execution, tracking, delivery, and closure of client projects, collaborating with clients to understand requirements and coordinating with the global team to fulfill them. They develop tailored solutions grounded in Welocalize's Four Pillars: Customer Service, Quality, Innovation, and Global Teamwork and should excel at building relationships across project teams and thrives in a fast-paced, dynamic environment.
Lead a high-performing team of managers, analysts, and specialists to drive operational excellence and regulatory compliance. Oversee compliance initiatives aligned with state and federal regulations. Drive change management, technology adoption, and strategic claims execution. Collaborate cross-functionally with Legal, Audit, Finance, and Customer Service.