Remote Operations management Jobs · Canada

Job listings

  • Responsible for leading Unit 42’s consulting practice for Canada.
  • Active in the day to day delivery aspects and functional management of the consulting organization.
  • Responsible for the strategic direction of the practice, building the business and becoming a strategic advisor to our customers.

Palo Alto Networks' mission is to protect our digital way of life. They solve real-world problems with cutting-edge technology and bold thinking, with employees collaborating across geographies to solve big problems and stay close to customers.

  • Lead, coach, and develop a team of Customer Success Managers, fostering a culture of accountability, innovation, and customer focus.
  • Inspire and guide the team into a new, proactive Customer Success model centered on customer outcomes and results.
  • Drive a shift from reactive issue management to proactive engagement, risk identification, and value realization.

Magnet Forensics is a global leader in developing digital investigative software. They serve thousands of customers globally and have employees based around the world, focused on innovation and customer satisfaction with a supportive team environment.

  • Join Horizon North and be part of a team that delivers exceptional hospitality and operational excellence.
  • The Operations Manager is responsible for leading multiple remote hospitality sites, designing and implementing scalable systems.
  • Ideal candidates will have a proven track record in hospitality or remote site management, with strong leadership skills.

Dexterra Group is a fast-growing, financially strong, publicly listed company. They provide fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, and work-life balance.

$131,300–$229,800/yr

  • Develop and implement strategic plans to optimize IT operations.
  • Identify opportunities for process improvement within IT operations.
  • Collaborate with stakeholders to align IT initiatives with business priorities.

ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

  • Lead, coach, and develop a team of Customer Success Managers.
  • Drive a shift from reactive issue management to proactive engagement.
  • Collaborate with various teams to deliver a unified customer experience.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

  • Owns end to end operations and expansions for our provider networks in the US & Canada.
  • Deeply understand and elevate Carrot’s strategic positioning within the US & Canada healthcare and provider ecosystems.
  • Define and deliver on KPIs related to provider network operations response including establishing goals, methodology on measurement/tracking, and execution.

Carrot is a global, comprehensive fertility and family care platform, supporting members and their families through life's memorable moments. They are trusted by multinational employers and health plans, offering localized support in over 170 countries and 25 languages.

$132,200–$198,200/yr

  • Lead a team of operations experts that support the Customer Launch teams.
  • Drive the planning of and owning specific strategic initiatives, programs, and projects.
  • Optimize the Customer Launch team’s tech stack.

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. They are an award-winning team that has been recognized as one of Canada’s Best Managed Companies with a USD $1.6B valuation.

  • Lead the implementation and ongoing management of systems and tools that support the Implementation organization.
  • Partner with cross-functional stakeholders to identify opportunities for automation and workflow optimization across the customer onboarding and deployment journey.
  • Map, monitor, and analyze onboarding, deployment, and activation workflows, identifying pain points in customer handoffs, internal processes, service package delivery, or tooling gaps and driving the initiatives that resolve them.

1Password is building the foundation for a safe, productive digital future. As one of the most loved brands in cybersecurity, they take a human-centric approach in everything from product strategy to user experience. They have surpassed $400M in ARR and earned a spot on the Forbes Cloud 100 for four years in a row.

  • Drive growth, operational excellence, and product innovation across the group.
  • Coach Presidents (Business Unit Leaders), introduce best practices, and support diligence and integration for new acquisitions.
  • Guide leaders in identifying practical AI/ML applications that strengthen product value or internal efficiency.

CORA Group is an operating group of Jonas Software under Constellation Software Inc. (TSX:CSU). They acquire, strengthen and grow vertical market software companies across a range of industry‑specific segments. Jonas Software supports over 60,000 customers in more than 30 countries and employ over 6,000 skilled professionals.

$194,900–$350,900/yr

  • Develop and execute comprehensive partner operations strategies aligned with large, complex deal cycles and overall AMS GTM objectives.
  • Oversee AMS partner operational initiatives, including process improvement, workflow optimization, and enablement of internal and partner teams for scalable growth and productivity.
  • Leverage analytics and KPIs to monitor AMS partner and channel performance, deal velocity, and business impact, providing actionable insights for decision-making.

ServiceNow provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.