Remote Operations management Jobs • Canada

This is a fully remote role to manage and continuously improve Cority's recurring services program. You will manage day-to-day operations, track resource capacity, coordinate task assignments, and maintain a dynamic skills matrix to ensure we are always positioned to meet client needs. As the Professional Services Operations Coordinator, you will manage day-to-day operations, track resource capacity, coordinate task assignments, and maintain a dynamic skills matrix to ensure we are always positioned to meet client needs.

This role will lead the change strategy that powers broad adoption, engagement and lasting behavior change. This is a unique opportunity to work alongside senior leadership and cross-functional partners to embed a performance culture rooted in bold thinking, alignment, and measurable business outcomes. You’ll shape how we scale OKRs across ServiceNow and help teams thrive in the process.

Assist in project management efforts, including planning, execution, and monitoring of projects. Provide vision, direction, and guidance to ensure project success and team cohesion. Identify opportunities for process improvement and collaborate with cross-functional teams to implement best practices. Drive efficiency and effectiveness by refining team processes.

Serve as a Service Delivery Operations Manager, focused on capacity planning, operational maturity, and cross-functional alignment. Lead a team of analysts and coordinators and serve as the first line of escalation for operational challenges. Drive adherence to standardized processes, enforce data fidelity across systems, and influence truth-based planning practices across Sales, PMO, and Delivery. Advance operational excellence through structured process oversight, forecast-driven planning, and strategic reporting.

As the Manager, Product Support, you will empower your rapidly growing team and directly impact the development of processes as we continue to scale. You will be a strong voice for customers, improve the customer experience, and establish coaching techniques in a high-volume customer support environment. Leading by example, you will become an expert in our product and create an environment that thrives on feedback and continuous improvement.

Lead and scale Karbon’s customer learning programs by defining and executing a strategy that empowers thousands of accounting professionals to seamlessly adopt Karbon and achieve meaningful, lasting value. Bring firsthand experience working in the accounting industry and build world-class education programs specifically for accountants and their teams. Oversee a high-impact team and work cross-functionally with Product, Customer Success, Marketing, and Implementation to deliver targeted learning experiences.

The Change Management Lead is responsible for overseeing and driving the successful execution of change management strategies across an organization as part of the Consulting Services team. This role involves leading and coordinating the change management team and guiding senior leadership, ensuring that large-scale changes are effectively implemented with minimal disruption.

Set the vision and strategy for Business and Finance Operations, design, implement, and improve standard operating procedures. Oversee accounts payable/receivable, forecasting, financial planning, and related processes. Manage systems, tools, and infrastructure and ensure systems are designed so that people across the organization can engage with them easily and effectively.

This role will act as the functional COO of Kraken Canada, owning the operational execution of the company's Canadian business and supporting Trade Operations. This role blends hands-on product delivery with strategic operational oversight, focused on consumer trading products.

Operations drives mission-critical initiatives to support processes for scale at Mosey. You’ll work across teams and vendors to assist with strategic projects and provide planning, analytical, operational, and implementation support. The company is looking for a hard-charging generalist who is focused on outcomes and builds strong relationships along the way.