As a Customer Programs Manager, you are responsible for orchestrating the implementation of Skyflow’s most important Customers, managing the end-to-end delivery from contract signing through successful Go-Live, acting as the main point of contact for customers. This role stewards bespoke implementations with Product Managers and Solutions Architects, managing relationships with strategic enterprise Customers, enabling Customers in their journey of protecting and governing sensitive data.

This is more than a delivery role—it’s a chance to lead a category-defining shift in how enterprise software is implemented and experienced. You’ll oversee the full implementation lifecycle of fabric’s commerce platform—guiding strategy and execution across onboarding, enablement, support, and retention. Working cross-functionally with Engineering, Product, and Marketing, you’ll be the connective tissue between internal teams and enterprise customers.