Remote Operations management Jobs • Stakeholder Management

We are seeking a highly skilled and experienced Pharmacy Operations Manager to oversee our pharmacy operations in Qatar from our regional office in Beirut, Lebanon. The ideal candidate will be responsible for ensuring efficient and compliant pharmacy operations, driving strategic initiatives, and maintaining high standards of patient care and service quality.

The Genesys Cloud CX Change Manager will drive user adoption, communication, and organizational readiness for transformation initiatives across a large, multi-client environment, ensuring smooth transitions. This role involves partnering with business, technical, and training teams to prepare users for new tools, processes, and ways of working, ensuring the long-term success and stability of implemented solutions.

Be a pivotal part of our wider Customer Operations Team, driving excellence in every customer touchpoint. You will guide a team of Operations Managers, ensuring excellence in frontline customer service. Your leadership will empower your teams to excel in delivering a consistently superior customer experience. You’ll own and deliver world-class customer service through multi-channel management to deliver against all key goals and performance indicators.

Drive Lime’s growth and operational strategy in New York City as Operations Manager. Be the voice of Lime with city officials, community members, and businesses promoting safety and increasing ridership. Work cross-functionally with government relations, product, etc. and execute the market strategy while optimizing the fleet. Maintain your market’s P&L and manage a small team.

Responsible for overseeing a team of delivery managers that plan and execute internal customer operations projects within the established scope, budget and timeline, as well as participate in corporate projects. The primary focus of this team is our self-service experience which includes the omnichannel customer journey and player interactions with chatbots and automation.

The Director, Critical Operations will oversee essential functions: Workforce Management, Complaints and Escalations, and Member Support Incident Command. They will lead a team responsible for optimizing operational capacity, ensuring regulatory compliance, and orchestrating rapid response during critical support events. They will work cross-functionally to align resources, policies, and communication strategies that protect member experience and business continuity.

Define and lead the enterprise-wide CX vision, strategy, and roadmap aligned with business objectives. Own the end-to-end customer lifecycle, from onboarding to renewal and advocacy. Map, analyze, and continuously optimize customer journeys across all channels and touchpoints. Translate customer insights into actionable strategies for product, service, and process improvements.

The Vice President, Business Services Domain is an executive role responsible for the strategic and operational leadership of the Business Services Domain (BSD) talent pool. The VP drives organizational excellence in people management, workforce planning, delivery capability development, and performance across the BSD talent pool. This leader ensures that teams deliver consistent, high-quality outcomes for clients while fostering a thriving, inclusive, and growth-oriented culture.

Drive fact-based decision-making across Sodexo functions by gathering and synthesizing information, mapping processes, drafting qualitative and quantitative analyses, supporting PMO activities, and preparing committee-ready materials. You’ll build internal networks, spot trends and patterns, and formulate clear, actionable recommendations that align with existing operations and strategic priorities.

The Senior Manager leads enterprise portfolio management and optimizes processes across Business and Technical Operations by managing the portfolio, prioritization framework, and investment governance while providing transparency to stakeholders. This role ensures the right work is prioritized, executed efficiently, and visible to all stakeholders, partnering with leaders to balance capacity and drive investment decisions.