Remote Operations management Jobs • Stakeholder Management

A Resilience-driven Program Manager is needed to make an impact in a mission-critical and cross-functional tech environment. Responsibilities include developing and maintaining disaster recovery strategies, collaborating with IT, Engineering, and Product teams to embed resilience requirements, and conducting BIAs and TIAs to assess technical and business impacts.

The SRD/VP of Subrogation Operations is responsible for leading and optimizing subrogation lifecycle operations—from intake and investigation to recovery and resolution. This executive will oversee multiple operational teams, implement process improvements, enhance productivity, and ensure outstanding client outcomes. Reporting directly to the COO, this role plays a key part in scaling operational capacity, developing leadership talent, and aligning execution with strategic growth goals.

This role will lead the change strategy that powers broad adoption, engagement and lasting behavior change. This is a unique opportunity to work alongside senior leadership and cross-functional partners to embed a performance culture rooted in bold thinking, alignment, and measurable business outcomes. You’ll shape how we scale OKRs across ServiceNow and help teams thrive in the process.

The B2C Recovery Manager is responsible for managing supervisors and teams of associates to ensure that all departmental goals are reached daily. This role involves being the resource person on all matters related to account receivables and collections, consistently monitoring the department to identify areas for improvement in efficiency and performance. The position requires strong stakeholder management and problem-solving skills.

The Manager/Senior Manager, Customer Service Center, Digital Banking is responsible for the success and development of team members within the Customer Service Center through effective leadership. This position maintains high standards of service and achieves key performance indicators (KPIs) while fostering a positive and supportive work environment.

Key role in ensuring that the business delivers projects successfully, helping the business grow, pushing for the level of rapid growth that we aim to achieve into the foreseeable future, and supporting the team with the challenges that come with that. The breadth of the role will primarily involve leading the Project Management team, as well as working across all Brew Digital teams and territories and supporting the Senior Management Team.

In this role, the new colleague ensures the group meets service levels and takes corrective action, allocates resources, and participates in budget planning. They will propose performance goals, evaluate subordinates, participate in selection, and provide operational information. The role also involves facilitating teamwork, defining objectives, and ensuring compliance with processes, supporting collaboration, and suggesting efficiency improvements.

This Regional Manager role has strategic responsibilities for managing mobility operations within NAM region. The person in this role will be overseeing capacity planning and workforce management across multiple regions, providing detailed and accurate reporting, and conducting regular performance reviews. They will also address complex escalated employee and client complaints and assist with compliance and risk management activities.

Play a critical role in planning and leading special projects internal to Granicus for the Customer Experience Services Team. Responsible for ensuring that special projects are delivered on time, within scope, and aligned with strategic objectives. Influence cross-functional teams, manage stakeholder expectations, and maintain a focus on delivering value.

As Manager, Practice Operations on Ro’s Care Delivery team, you will play a key role in driving the processes, metrics, and day-to-day operations that enable our front-line care teams to deliver high-quality care at scale. You will lead analyses across workforce planning, performance management, and cost of care to inform and improve operations and outcomes. You will support and optimize core business processes in partnership with cross-functional partners.