As the Senior Manager of Customer Experience Portfolio Management, you will be responsible for ensuring the successful planning and execution of the customer journey for a portfolio of non-recurring services engagements. Your role will involve developing and implementing project methodologies, establishing best practices, and ensuring alignment of projects with organizational goals. Additionally, you will provide strategic direction to project managers and teams.

You'll develop and oversee a portfolio of high-impact events focused on nurturing and strengthening the EA community. Building on the success of events like the Meta Coordination Forum, CEA is expanding its portfolio of meta-focused events to address key challenges facing the EA community. This leadership position requires setting a compelling strategic vision and building strong relationships.

Enhance the customer experience delivered by our partners today including supporting our operational COps by improving the processes & tools they work with on a daily basis. Use all data available to be close to the customer experience by completing regular reviews of journeys and customer feedback to create a clear and prioritised improvement list. You will also have a small team where you will be expected to help support, coach and develop them.

As a Senior Project Manager you will be responsible for building and leading a high-performing team to deliver physical security projects at scale, overseeing project delivery and ensuring alignment with client's security needs, while maintaining high levels of satisfaction. You will take full accountability for the operational profit & loss (P&L) and ensure compliance and risk management.

Looking for an individual with strong Vulnerable Customer experience to join our Management team and lead a squad of VAIB Advisers with managing the professional development of team members, providing coaching and support on VAIB tasks, driving exceptional individual and collective performance, guiding individuals through challenging situations, and celebrating their successes.

As the Regional General Manager, you will own the overall execution and scale of your region including hiring high quality teams, developing playbooks to execute at scale, collaborating to build product that improves inefficiencies and the experience, and ensuring consistent compliance with Plan requirements.

For a key industrial client, manage the client relationship and internal stakeholder management, owning the Category planning and delivery processes. Provide solutions, identify requirements, and support the team in Supply Chain Management, increasing efficiency and facilitating greater profits. Manage the Energy Category of assigned client accounts, ensuring qualitative and quantitative improvement.

An exciting opportunity to contribute to the design, implementation, and management of the Project Management department, ensuring high quality and KPI achievement. The role involves developing efficient processes within the Implementation team, implementing new implementation initiatives, and ensuring a delightful client experience.

Acts as the primary regional representative for the execution and delivery of clinical project(s), cultivating excellent Sponsor relationships, providing project oversight, assisting with project delivery services as required and ensuring that projects are adequately and appropriately staffed. They also monitor third party agreements, manage team performance, and ensure overall project control standards are established.

In this role, you'll build the Research Operations function from the ground up, setting its vision, defining best practices, and driving operational excellence, while ensuring research quality and consistency and partnering with other teams to improve processes and data integrity.