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Monzo
Monzo
18 open remote positions
Monzo is a digital bank offering current accounts, savings, and loans. With over 7 million customers, the company fosters a diverse and inclusive culture.
Salary Distribution
18 of 18 jobs
Benefits Overview
14 of 18 jobs
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Open Positions
Reviewing high priority tasks like enhanced due diligence and open source investigations. Answering escalations from investigators and other colleagues. Coaching colleagues on FinCrime Screening tasks and driving team morale.
Financial Crime
You will leverage advanced ML models to detect suspicious user behaviors while minimizing impact on genuine customers. You will adapt quickly to changing fraud trends to keep detection systems performant over time. You will design machine learning solutions that scale globally.
Python
SQL
Machine Learning
Deep Learning
Fraud Detection
Lead data protection oversight and provide practical advice across the bank. Manage DPIAs, data breaches, and regulatory engagement with the ICO. Drive projects to build scalable processes for the Global DPO Office.
Data Protection
Regulatory Compliance
Work with cross-disciplinary teams to build scalable infrastructure for Monzo's international expansion. Own development of new features from start to finish, maintaining web experiences and component libraries. Collaborate with engineers and stakeholders to ensure performant, secure, and scalable web solutions.
React
Vue
Angular
TypeScript
Webpack
Conduct complex financial crime investigations, including Enhanced Due Diligence (EDD) and Suspicious Activity Report (SAR) writing. Maintain a regular schedule of core investigative tasks to sustain competency and meet service level agreements. Coach team members on financial crime typologies and collaborate with operations analysts to improve processes.
AML
Coaching
Lead a team of 10-12 Fraud Investigators focusing on prevention, unauthorized and authorized fraud, and bank communications. Manage personal and professional development, provide coaching, and drive high performance through weekly meetings and feedback. Collaborate with senior management to build and scale the EU fraud team from scratch, including hiring and process improvement.
Spanish
English
Team Leadership
Financial Crime
Gather evidence from flagged transactions and customer claims to investigate suspicious activity. Use empathy and attention to detail to support customers through fraud identification and account safeguarding. Communicate with other banks, CIFAS, and law enforcement to combat fraud and close compromised accounts.
Fraud Investigation
Italian
English
Communication
Teamwork
Build and ship ML models to help customers search and find answers about their financial lives. Develop user and product embeddings, contextual bandits, and personalized ranking algorithms. Work with a modern cloud-native data platform to deploy models to millions of customers.
Python
Scikit-learn
SQL
Machine Learning
Product Mindset
Build advanced machine learning models to detect and prevent financial crime, reducing fraud and scams. Work cross-functionally with product managers, data scientists, and engineers in an agile environment. Provide technical leadership and mentorship to drive up standards in machine learning practices.
Python
SQL
Machine Learning
Deep Learning
Go
Lead the ML strategy for Workforce Management, delivering production systems for forecasting, routing, and optimisation. Coach and develop a growing team of Machine Learning Scientists embedded in product squads. Work cross-functionally with Product, Engineering, Data, and Operations leaders to solve ambiguous operational problems.
Machine Learning
Forecasting
Operations Research
Python
Create engaging security awareness content across multiple channels including Slack, email, presentations, and training. Manage the day-to-day delivery of the security awareness programme, using behavioural insights and metrics to improve security habits. Collaborate with cross-functional teams to translate complex security topics into clear, practical guidance for employees.
Internal Communications
Communication
Collaboration
Lead cross-functional projects by defining scope, managing plans, budgets, resources, and stakeholder governance. Proactively identify and resolve risks, issues, and dependencies to ensure timely delivery within quality parameters. Implement best practices in project management and continuous improvement tailored to Monzo's fast-paced environment.
Project Management
Stakeholder Management
Financial Services
Risk Management
Cross-functional Collaboration
Analyse datasets to identify patterns and trends related to service performance. Collaborate with Operations, Product, and Risk teams to deliver accurate service insights. Manage real-time customer demand and staffing to optimise service delivery.
Workforce Management
Data Analysis
Looker
Excel
Communication
Lead a high-calibre ML team to shape Borrowing's ML roadmap across UK growth, new customer segments, and EU expansion. Improve underwriting, pricing, limits, and lifecycle decisioning through faster model iteration and new data sources. Partner with leaders across Credit Strategy, Product, Engineering, and Data to drive commercial impact and long-term strategic advantage.
Machine Learning
Credit Risk
Python
SQL
Google Cloud Platform
Support building robust pipelines and data models downstream of backend services (mostly in BigQuery) supporting internal reporting, machine learning, and financial use cases. Optimize the Data Warehouse, spotting and raising opportunities to reduce complexity and cost. Help define and manage best practices for the Data Warehouse, including payload design, logical modelling, metadata, and testing standards.
SQL
Data Modeling
ETL
BigQuery
Build and maintain backend services, Python libraries, and model lifecycle tooling for internal ML teams. Design and operate distributed systems for model serving, evaluation, and feature engineering. Focus on developer experience and reliability to help teams train, deploy, and serve ML models safely.
Go
Python
Kubernetes
AWS
GCP
Oversee the growing Treasury investment portfolio and analyze wholesale credit risk through regular monitoring of market and liquidity risks. Write independent credit assessments for proposed counterparties and securitizations, and conduct stress testing of ABS and CLO structures. Act as a key contributor to the Wholesale Credit Risk Forum, presenting a 2nd line view of the investment portfolio's risk profile.
Credit Analysis
Python
SQL
Lead the strategy and planning for Core Banking CRM campaigns, including sizing opportunities and aligning stakeholders. Execute data-driven customer lifecycle journeys across email, push, and in-app channels. Monitor campaign performance, ensure safe execution, and drive continuous improvement through test-and-learn approaches.
CRM
Data Analysis
Braze
Looker
Stakeholder Management