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Monzo
Monzo
18 open remote positions
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, and pensions. With a strong focus on customer experience and a culture of inclusivity, Monzo has grown significantly over the past decade in the UK.
Salary Distribution
18 of 18 jobs
Benefits Overview
15 of 18 jobs
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Open Positions
Lead integrated marketing strategy across all channels, aligning with Monzo's business objectives. Drive cohesive campaigns by collaborating with marketing centres of excellence, product, and growth teams. Manage budgets, capacity, and performance reporting, using data to optimise campaign portfolios.
Marketing Strategy
Campaign Management
Budget Management
Leadership
Owning and delivering the integrated marketing strategy for your Collective, balancing long-term plans with new opportunities. Bringing together cross-functional teams across Marketing, Product, and Growth to deliver clear, connected campaigns. Managing budgets, tracking performance, and optimising campaigns to deliver real results for customers.
Marketing Strategy
Campaign Management
Data Analytics
Cross-functional Collaboration
Communication
Lead and develop a team of around 12 Financial Crime Investigators, providing technical coaching on financial crime tasks. Conduct quality checks, handle complex escalations, and drive high performance within the EU Financial Crime Customer Operations team. Chair employee relations cases, aggregate team feedback, and contribute to hiring to shape the team's growth.
Team Leadership
Screening
Spanish
Shape and own the Group COO strategy, aligning goals across UK Operations, EU Operations, and Controls. Lead financial planning, global operating model design, and strategic projects to scale Monzo's operations. Drive tracking and governance, communicating progress to leadership and partners across the business.
Strategy
Financial Analysis
Data Analysis
Cross-functional Leadership
Communication
Drive strategic clarity for Payments, supporting the GM in defining and evolving the strategy. Use data to solve complex problems, translating insights into scalable solutions. Collaborate across Product, Engineering, Data, and Design to align initiatives with Monzo's mission.
Strategy
Data Analysis
Problem Solving
Cross-functional Collaboration
Commercial Acumen
Lead the EU data team and shape product strategy as we expand across Europe. Build the learning loops and data foundations for new markets, from metrics to forecasts. Represent Data at EU leadership and ExCo level, driving decision-making with commercial judgement.
Data Strategy
People Management
Experimentation
Analytics
Compile data-driven reports for senior stakeholders and build Looker dashboards. Perform root-cause analysis and automate processes using SQL and Google Sheets. Manage incidents and create dynamic burndown plans to predict service recovery.
SQL
Looker
Google Sheets
Data Analysis
Workforce Management
Lead the development and integration of vulnerability, accessibility, inclusion, and bereavement (VAIB) strategies across Monzo's products and operations. Transform regulatory requirements and customer insight into clear roadmaps, outcomes, and measurable improvements for customers. Act as a senior subject matter expert, building VAIB capability by coaching colleagues and influencing stakeholders.
Regulatory Compliance
Strategy
Risk Management
Stakeholder Management
Own the GCOO strategy across UK Ops, EU Ops, and Controls, defining clear goals and direction. Lead financial planning and monthly reporting to connect operational performance to commercial outcomes. Drive high-impact strategic projects and a global operating model, balancing efficiency and market needs.
Strategy
Operations
Financial Analysis
Cross-functional Leadership
Communication
Own the Controls Product Roadmap, defining vision and strategy for internal risk products. Prototype and build automated workflows using SQL, Python, APIs, and low-code tools. Champion AI adoption in risk management to transform manual controls into real-time intelligence.
Product Management
SQL
Python
AI/LLMs
Lead data strategy for a large domain, connecting customer and commercial goals to high-impact Data Science work. Identify and frame ambiguous, strategically important problems where the path is unclear. Partner with senior leaders, set best practices for experimentation and causal inference, and coach data scientists.
SQL
Python
Causal Inference
Data Strategy
Coaching
Apply expertise in quantitative analysis and data mining to understand user interactions and inform product strategy. Guide product teams to measure what matters and run A/B experiments for continuous improvement. Partner with finance to build a unified understanding of user lifetime value and product profitability.
SQL
Python
A/B Testing
Data Mining
Quantitative Analysis
Investigate active fraud attempts across card and faster payment channels in real time. Make confident decisions to release or block suspicious transactions and secure customer funds. Support and reassure customers during active fraud scares via phone and chat with empathy.
Fraud Investigation
Banking
Financial Services
Communication
Provide ongoing oversight of credit risk across lending products and develop monitoring metrics. Partner with first line teams to support credit strategy changes and new product launches. Deliver deep insight and challenge on credit strategies using data-driven analysis and build strong stakeholder relationships.
Credit Risk
SQL
Data Analysis
Stakeholder Management
Lead research across Core Banking and shape a coherent Personal Banking research strategy. Partner with senior stakeholders to connect customer insights and influence strategic decisions. Manage a team of 6-8 researchers and coach research leaders to maintain a high quality bar.
User Research
Leadership
Product Strategy
Qualitative Research
Quantitative Analysis
Support sourcing, onboarding, and management of Credit Reference Agencies and external-data suppliers. Maintain records of bureau data, reconcile spend, and identify cost-saving opportunities. Coordinate with Legal, Data Protection, and Procurement teams for supplier onboarding and testing.
Procurement
Supplier Management
Credit Analysis
Data Governance
Financial Services
Drive pricing strategy for savings products, optimizing volume and margin trade-offs through data analysis and modeling. Monitor portfolio performance and deposit movements, diagnosing drivers to meet commercial targets. Collaborate cross-functionally with Finance, Treasury, and Product teams to develop insights and actionable pricing decisions.
Pricing
Data Analysis
SQL
Looker
Python
Turn strategic ideas into real-world experiments, designing and executing end-to-end to validate hypotheses quickly. Incubate high-potential opportunities that improve customer experience, reduce operational demand, or unlock commercial value. Scale successful experiments into production by collaborating with product, engineering, data science, and operations teams.
Strategy
Operations
Data Analysis
Experimentation
Communication