Architect the offline-to-online journey and map how a digital request becomes a human connection.
Develop complex UX models for multiparty interactions to coordinate support.
Lead the design of self-pay and referral-driven experiences, optimizing for conversion.
Papa is a company focused on providing social support by pairing older adults and families with trained companions, resulting in less loneliness and better health. Founded in 2017 and headquartered in Miami, Papa is backed by Canaan, Tiger Global Management, Comcast Ventures and has a people-first culture, encouraging transparency and non-hierarchy.
Partner with the Engineering Director for Customer Operations and other ICs to provide technical leadership around resiliency across Monzo.
Build a deep understanding of our customer journeys and infrastructure and then work to strengthen the infrastructure and tooling to build consistent experiences at scale.
Work collaboratively with product, data and operational leaders to identify and execute on opportunities that further the organisation's goals and strategy, bringing the right level of clarity, urgency and rigour as appropriate.
Monzo is on a mission to make money work for everyone by waving goodbye to the complicated and confusing ways of traditional banking. They have around 450 engineers out of roughly 5,000 people in total and a long history of creating magical moments for their customers.
Maintain and evolve living journey maps and service blueprints.
Facilitate journey-based working groups to align cross-functional teams.
Partner with product squads on high-impact initiatives.
Apollo.io is the leading go-to-market solution for revenue teams. They are trusted by over 500,000 companies, from startups to enterprises, and have raised approximately $250 million to date and valued at $1.6 billion, with a focus on customer-obsessed, data-driven, and human-centered design.
Partner with product managers, engineers, and operations to design and iterate on user experiences from concept through launch.
Design high-quality, consumer-facing web and mobile experiences with a strong focus on usability, clarity, and visual craft.
Translate business requirements and user needs into practical, visually compelling design solutions that improve customers’ financial lives.
Tilt is a mobile-first company that uses machine learning-powered credit models to look beyond credit scores, recognizing real potential. They were named among the next billion-dollar startups and are creating a new credit system that backs the working.
End-to-end design for new products and foundational features.
Discovery work that helps teams identify the right problems to solve.
Design direction for new initiatives with the potential to become major product lines.
Dave believes everyone deserves access to their own money without predatory fees. More than 12 million members use Dave to get cash when they need it, avoid overdraft fees, and stay in control of their finances. They are a profitable, publicly traded company (NASDAQ: DAVE), and growing fast.
Raise the bar on craft to feel precise and trustworthy.
Spend meaningful time with users to build a clear sense of what matters most.
Odin is building the infrastructure to make it radically easier to raise and deploy capital, so that anyone, anywhere, can back the companies and ideas they believe in. They are already trusted by over 10,000 angels, VCs, and founders and administer over $500m in assets.
Design in-product discovery surfaces that introduce users to Mural’s value and guide them toward meaningful starting points.
Collaborate with IAM to design growth-oriented sign-up and identity flows that support multiple one-click OAuth and IAM options, balancing speed, trust, and clarity.
Contribute to Mural’s design system by adding patterns that support growth and monetization use cases
Mural is reimagining how teams think and create together. They have a deeply creative and cross-disciplinary team that values curiosity, clarity, and craft, and they use their product daily to collaborate, ideate, and prototype together.
Own and evolve core consumer journeys across onboarding, discovery, search, event exploration, and decision-making.
Deeply understand our customers through qualitative research, quantitative data, and behavioral insights.
Lead ambiguous, high-impact problem spaces, framing opportunities and defining experience direction from first principles.
Gametime unites the world through shared experiences by making it easy for people to discover and access live experiences. Gametime's platforms support more than 60,000 events across the US and Canada, reimagining the event ticket industry to move at the speed of life.
Proactively identify large, strategic UX opportunities that span both inside your areas and across the product.
GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform , used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world.
Work with Product Managers to develop and refine product strategy and vision.
Prepare wireframes, user flows, process flows, customer journeys and other artifacts to effectively communicate interactions and design ideas.
Work within an iterative design process: rapid prototyping, initiating user experience research, incorporating feedback, launching quickly and testing hypotheses in an agile environment.
KOHO's mission is to make financial services better for every Canadian, with no hidden fees or predatory interest rates, and products designed to help users spend smart, save more, and build wealth. They foster a performance organization with a strong heart that encourages work-life integration through asynchronous collaboration, flexible hours, and a remote-first setup built around autonomy and high trust.
Lead the end-to-end user experience of the Halcyon platform.
Translate complex security data into intuitive, actionable, and visually compelling experiences.
Define and champion Halcyon’s UX vision, principles, and long-term design strategy across the platform.
Halcyon is the industry’s first dedicated, adaptive security platform that combines multiple proprietary advanced prevention engines along with AI models focused specifically on stopping ransomware. Formed in 2021 by a team of cyber industry veterans, Halcyon is a remote-native, completely distributed global team, that recognizes great talent can exist anywhere and is focused on building products and solutions for mid-market and enterprise customers.
Polish and elevate craft: Systematically improve usability, visual design, and interaction patterns.
Deep collaboration: Work embedded with engineering teams and PMs to shape product strategy and execution.
Product thinking at scale: Connect with enterprise customers and translate insights into elegant solutions.
Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance. The team focuses on making a meaningful impact for their customers. They approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness.
You know what great customer support looks like and you're passionate about delivering it at scale
Investigate and resolve customer complaints and disputes in a professional and empathetic manner
Provide the best customer support by talking directly and honestly with our customers through a variety of different mediums
Monzo is a leading financial technology company committed to providing modern banking solutions. With over 13 million customers in the UK, they've built a banking app that customers love with high daily engagement and award-winning customer support.
Lead end-to-end design for complex billing and financial workflows.
Shape how patients understand bills and how providers get paid.
Partner with Product, Engineering, and Revenue Cycle teams.
Rula is dedicated to treating the whole person and aims to create a world where mental health is no longer stigmatized. They are a remote-first company that provides quality, evidence-based care to empower individuals to take charge of their mental health.
Design exceptional end-to-end early customer experiences based on qualitative and quantitative data to drive customer and business outcomes
Rapidly prototype, test, and iterate on innovative concepts to validate hypotheses and drive in-product onboarding, activation and expansion
Partner with Product Management and Engineering to explore complex customer journeys and leverage emerging developments in AI to identify potential solutions
Webflow is building the world’s leading AI-native Digital Experience Platform as a remote-first company. They empower teams to design, launch, and optimize for the web without barriers, from entrepreneurs launching their first idea to global enterprises scaling their digital presence.
Simplifying compliance data collection and management for both clients and internal teams.
Protecting clients and their assets through robust security and compliance frameworks.
Creating intuitive and scalable solutions that integrate seamlessly within Anchorage's ecosystem.
Anchorage Digital is building the world’s most advanced digital asset platform for institutions to participate in crypto, providing custody, staking, trading, governance, and settlement services. They are a diverse team of more than 600 members with offices in New York, Porto, Singapore and Sioux Falls, funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion.
Own end-to-end UX/UI for complex financial and legal journeys.
Create high-quality UI designs aligned with OneDome’s brand and product vision.
Use data, user feedback, and experimentation to continuously improve UX.
OneDome is building a product focused on customer-facing web and mobile journeys, a transaction management platform, and a mobile app. They foster a fast-growing, ambitious, high-performance culture and give opportunities to shape the design foundation of a future superapp.
Act as the day-to-day design leader for ZenBusiness’ core product experience.
Lead, mentor, and develop designers and design leaders.
Partner closely with Product and Engineering leaders to shape direction.
ZenBusiness helps others launch and run their own businesses at any stage by keeping it simple and supporting entrepreneurs. They are a remote company based in Austin, Texas, with team members across the US, aiming to help people achieve their business goals and working with a supportive team.
Design high-quality user experiences for conversations, browsing, and product discovery.
Own the end-to-end product design across desktop and mobile web.
Drive the visual and interaction language of the product, including motion and animation principles.
Jobgether is a platform that connects job seekers with potential employers. They use AI-powered matching to ensure applications are reviewed quickly and fairly.
Own and drive design initiatives for Affirm’s App and Card experience.
Collaborate cross-functionally with product, engineering, data science, marketing, and research.
Embrace agility—iterating quickly, adapting to change, and making data-driven decisions.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The company is remote-first and values its employees by offering competitive benefits.