Rula

We are hiring a mission and impact driven Engineering Manager to found the Patient Outcomes team at Rula. You will guide a team of talented Product Engineers to deliver features that improve clinical outcomes for our patients and ensure they get the best care possible. You’ll also work closely with your team and fellow engineering leaders to set technical direction and ensure technical quality for your team.

We’re hiring a Senior Product Manager to lead Patient Experience / Outcomes at Rula—focused on making it easier for people to find, start, and stay engaged with high-quality mental health care. You’ll dive deep into the patient journey, analyze data, and partner with researchers and clinicians to identify the biggest opportunities to improve care. You’ll lead a dedicated engineering team to design, launch, and measure product enhancements that remove friction, deepen engagement, and drive better health outcomes.

Rula is seeking a Patient Billing AR Manager to oversee the onshore billing team, manage the offshore billing vendors, and ensure seamless patient billing processes and systems. This role will be responsible for execution of billing and collections operations and continuous process improvement as Rula continues to scale. This role requires a high level of organization, attention to detail, strategic thinking, analytical work, and a customer centric personality.

We are seeking a Support Operations Manager to oversee and expand our services, creating strong experiences for our users (patients, providers, etc). This person will leverage their communication, cross-functional expertise, leadership, and data analysis skills to drive support-specific OKRs, KPIs, and SLAs out of a high-performing frontline support team. They will help build processes and workflows for scale, and improve collaboration between the different support team tiers.

As Sr. Marketing Manager, bring a sharp understanding of today’s organic social and earned media landscape and lead Rula’s top-of-funnel earned strategy with a primary focus on organic social, influencer marketing, brand partnerships, consumer PR and events. Grow Rula’s brand presence online and beyond by building meaningful relationships with mental health advocates, high profile celebrities, influencers, industry thought leaders and other brand partners.

Rula is seeking an experienced Sr. Workforce Operations Manager professional who can help us maintain service excellence across a complex frontline operation with many teams. You will partner extensively with finance and executive teams, using your experience in building accurate forecast models to plan headcount needs while staying within cost guardrails. Rula invests heavily to ensure patients and providers receive fast responses. You’ll play an essential role in helping us fulfill this promise to customers. You’ll coordinate with in-house and outsourced teams to help us monitor and manage service levels.