Motivate, coach, and develop professional individual contributors and supervisors who support the customer experience at Rover.
Partner with workforce management at both Rover and BPO partner sites teams to organize, prioritize and schedule work assignments to meet business needs.
Review customer contacts and identify ways to improve the customer experience, as well as own escalated customer contacts and resolve them.
Rover connects pet parents with trusted pet care across the U.S., Canada, Europe, and Australia. Headquartered in Seattle and Barcelona, they are a values driven, fast-growing tech company focused on building safe and personalized experiences tailored to the needs of each unique pet. They were named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal.
Ensure the team independently handles operational and analytical tasks, guaranteeing that cost savings do not compromise partner service quality.
Be responsible for analyzing statistics, reports, and key partner performance metrics to identify and prioritize areas for reducing content costs without degrading the partner experience.
Develop and approve cost reduction strategies, orchestrating their implementation by the team and cross-functional stakeholders, while maintaining ownership of preserving benchmark partner service quality.
Social Discovery Group (SDG) is one of the world's largest groups of social discovery companies, uniting millions of users on dozens of products. Our international team of 1000+ professionals and digital nomads works all over the world.
Support the team in planning and implementing campaigns across various channels.
Assist clients in planning and developing target group-oriented media campaigns for print and digital.
Support the creation of digital production plans for creative agencies.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working. They foster diversity and equal opportunity and aim for a culture of respect and belonging.
Provide customers and internal personnel with One Shot Quotes based on rating guidelines.
Communicate and work with terminal staff, dispatch, sales, and other departments to provide timely accurate quotes.
Efficiently handle multiple tasks with strong data entry and organizational skills.
Manitoulin Transport provides comprehensive transportation and logistics solutions for clients across North America. The company has been operating for 60 years with a focus on innovation, safety, and reliable, on-time delivery.
Review large datasets in Excel or Google Sheets by examining records line-by-line.
Open and interpret PDF documentation such as customer records and invoices to reconcile against system entries.
Identify and correct discrepancies, missing information, duplicate records, and other data quality issues.
LTG is a company focused on marketing and data management, engaging in projects that require systematic data review and remediation. It operates with a structured, project-based approach and employs individuals for focused, short-term contracts to handle specialized tasks.
Support end-to-end execution of advertising partner programs, ensuring alignment with GTM timelines and deliverables.
-Track project deliverables, identify risks, and escalate issues to ensure timely resolution and successful outcomes.
-Manage inbound requests and escalations from stakeholders, ensuring clear communication and timely follow-up.
itD is a woman- and minority-led consulting and software development company focused on delivering real business results through innovation and integrity. The firm has a flat structure that empowers employees and works with Fortune 500 companies across numerous industries.
Plan and monitor inventory levels at Amazon fulfillment centers and maintain KPIs to achieve productive inventory levels.
Forecast future production needs based on sell-through, pull and submit replenishment orders, and coordinate with warehouse teams for timely processing.
Partner with Brand Managers to identify new opportunities and execute liquidation strategies for slow-moving inventory.
Podean is a leading marketplace agency helping brands accelerate growth across Amazon, Walmart, Target, TikTok Shop, and other digital commerce platforms. It is a globally connected, award-winning remote-first agency with a positive-energy culture grounded in respect, inclusion, and accountability.
Lead the monthly Sales & Operations Planning process.
Oversee creation of Consensus demand plan integrating statistical forecasting.
Create a dynamic inventory strategy that balances customer service.
The VMS Co-Op is a group of high-growth brands in the Vitamins, Minerals, and Supplements (VMS) category, including OLLY and SmartyPants. This role's home company will be based within OLLY, and they seem to have an intelligent, inspiring, and extraordinarily fun team.
Lead the monthly Sales & Operations Planning process delivering cross-functionally aligned, feasible short & long-term demand and supply plans.
Oversee creation of Consensus demand plan integrating statistical forecasting, market intelligence, Sales insights, promotions, new product launches and channel dynamics.
Create a dynamic inventory strategy that balances customer service, working capital requirements and minimize Excess & Obsolescence
We are the VMS Co-Op, a group of fast-growing companies in the Vitamins, Minerals, and Supplements (VMS) space. The VMS Co-Op includes OLLY, SmartyPants, and future acquisitions to come!
Manage insurance product projects to build and launch new project features.
Create, document, and improve insurance product processes to support Gravie products.
Configure and own the end-to-end documentation creation and management process.
Gravie's mission is to create health benefits that actually benefit small and midsize businesses and their employees through innovative benefit solutions and services. They foster a non-hierarchical, merit-driven, and fast-paced culture where people care deeply about making a positive impact.