Forward Financing

Lead a team of high performing Underwriters reviewing a large volume of small business applications for financing. Ensure the team is effectively and efficiently reviewing applications in accordance with underwriting guidance, so the company can reach its funding volume and profitability goals in expected turnaround times. Provide consistent, daily feedback on underwriting approach and performance, continually pushing the team to improve.

Provide customer service to those who have general questions regarding their funding, while also supporting our award-winning Account Servicing Department. Work collaboratively across the organization to drive customer satisfaction and efficiency. Handle Inbound customer contacts requiring advanced English & Spanish fluency, both verbal & written and be part of a high performing culture.

Provide hands on management to your team and maintain a high bar of technical excellence through code reviews, goal setting and 1 on 1 feedback. Own the overall quality of the services in your area of ownership through effective prioritization and management of the technical backlog. Boost engineering productivity through ownership of the SDLC, coding standards, and best practices. Act as a technical and cultural leader for the engineering team.