12 open remote positions
Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada.
Lead and scale our Engineering organization by defining the technical strategy and execution across Forward’s core applications, partnering across leadership to deliver innovative, mission-aligned solutions. Lead, manage, and mentor a high-performing team of software engineers (including individual contributors and people leaders), fostering a culture of technical excellence, accountability, and continuous improvement.
As a Funding Specialist, help push deals across the finish line by quickly learning our industry and process. Be the point person to keep the wheels of the group moving, working with Channel partners, ISOs, who connect us with the small businesses seeking working capital. Learn the ins and outs of the small business financing sector.
As a Closing Analyst, make sure all submitted information from partners is valid and complies with the criteria defined by the company. Report to the Senior Closing Manager and will collaborate frequently with Sales, Underwriting, Legal, Quality & Continuous Improvement, and other positions across the organization.
Responsible for analytics and reporting used to drive the success of our Sales Department, you will own recurring performance reporting, which operates on a daily, weekly and monthly cadence, as well as contribute to ad hoc data analysis projects. Objective will be to streamline and automate our existing reporting, laying the groundwork for increased participation in ad hoc reporting and strategic initiatives.
Oversee the Operations Services business support Forward Financing provides for their company by monitoring and managing specific business operations support teams to ensure timely services with the highest quality standards, reporting to the Operations Services Senior Manager, and collaborating with leaders from various departments. You will also manage production capacity, promote a company culture that encourages top performance, and implement efficiencies that add value to the company and drive performance.
In this role, you will design, develop, and implement scalable and secure software solutions to meet the evolving needs of Forward’s business. Collaborate with product managers, designers, and other stakeholders to translate business requirements into technical specifications. Be the technical leader; driving the enhancement of quality, scalability, reliability, and speed-to-market of Forward’s third-party integration infrastructure.
In this role as Analyst, Sales Operations, you will be responsible for analytics and reporting used to drive the success of our Sales Department. You will investigate and implement opportunities for increased sales efficiency and revenue growth, working closely with department leadership and other functions in the business. This role involves monitoring performance, analyzing trends, assisting with capacity planning, collaborating cross-functionally, and administering CRM systems.
Provide customer service to those who have general questions regarding their funding, while also supporting our award-winning Account Servicing Department contributing to customer satisfaction and efficiency. Working collaboratively across the organization and interacting via phone, online, in writing, and face-to-face with internal and external customers. Graciously deal with changes in a fast-paced environment, enjoying multitasking within an innovative environment.
In this role, you will be responsible for analytics and reporting used to drive the success of our Underwriting Department, investigating and implementing opportunities for increased underwriting efficiency and profitability growth. You will work closely with department leadership and other functions in the business including Technology, Marketing, Analytics, Finance, and the Executive Leadership Team.
The Applied AI Engineer will architect and develop systems, tools and agents that leverage existing foundational AI models and deliver impactful AI-powered solutions. This role requires an expert generalist with deep technical skills who can integrate AI capabilities across diverse technology stacks and platforms. The engineer will work in a fast-paced innovation lab environment driving test-and-learn experiments.
This analyst will conduct deep-dive research into the broader US economy and the specific sectors occupied by our small business customers. This role is highly visible and directly responsible for generating proactive insights to guide corporate financing activities, inform financial projections, and set industry-specific risk limits.
Lead the data science team to develop, validate, and deploy advanced machine learning models, overseeing the full model development lifecycle. Collaborate with cross-functional teams to integrate models and proactively identify and solve problems. Build and mentor a high-performing team of data scientists and machine learning engineers, strategically looking at long-term staffing needs and raising the bar on talent.