Blueprint Technologies

Be part of a team that is committed to delivering best-in-class service to customers. Serve as the final point of escalation and resolution for advanced technical support, handling highly complex products, escalated issues, and confidential security matters. Provide advanced technical support to diverse audiences. Take ownership of customer support experience and drive customer success in the Azure platform.

This role supports a growing sales team dedicated to empowering nonprofit organizations with secure, scalable, and modern workplace solutions. As an Outbound Tele-Sales Representative, you will be part of a mission-driven team that enables social impact by helping nonprofit customers navigate their digital transformation journey.

Drive the execution of software asset management (SAM) projects, coordinating with global stakeholders, and ensuring efficient license operations and compliance. Involves project planning, backlog management, and implementing SAM strategies using tools like ServiceNow and Power BI. Work closely with procurement, business units, and licensing services teams to reduce software-related risks and costs.

This role is responsible for managing and resolving high-impact customer escalations for a premier technology organization, focusing on U.S. Government and strategic enterprise clients. In this role, you will ensure mission-critical issues are addressed swiftly by coordinating cross-functional teams and providing clear communication during high-stress incidents. The role is fully remote and requires flexibility to work outside standard hours, including potential weekends and holidays.

Support two high-level General Managers within a remote team focused on customer success and security solutions; manage complex calendars and coordinate travel. You will be tracking team projects, and execute administrative duties. This position offers valuable exposure to senior leadership and the chance to contribute to a high-priority, fast-moving business area.

Serve as a Business Operations Specialist supporting enterprise-wide sustainability and ESG (Environmental, Social, and Governance) reporting efforts, bridging business operations and environmental compliance by enabling effective internal processes. You will support regulatory and customer-facing reporting, and improving sustainability data management.

The Technical Delivery Manager will serve as a crucial link between technical development, strategic engagement, and product delivery. They will manage the lifecycle of technically complex products, promoting agility and collaboration. This role requires a blend of technical expertise, an agile approach, strategic vision, and hands-on leadership to ensure products align with business goals and meet customer needs.

As a Business Analyst, you will focus on pricing strategy and financial analysis, working closely with cross-functional teams to manage pricing strategy, analyze foreign exchange impacts, and produce detailed financial reports to drive strategic decisions. Responsibilities include developing and maintaining pricing matrixes, analyzing foreign exchange rates, managing pricing strategy implementation, and preparing detailed financial reports.